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Sycamore Services is seeking a T ransportation Coordinator Be a part of something special every day! Your expertise will guide the transportation department to provide the safest, most efficient transportation service for our local communities. Up to $1,000 Sign On Bonus! Job Qualifications Must demonstrate sound understanding of Community Integration, Social Role Valorization, and the ability to work effectively within human service systems Membership in professional organization is a plus Ability to work non-standard/flexible schedule Excellent verbal and written communication skills. Strong supervisory and leadership skills. Excellent organizational skills and attention to detail. Strong logistical, analytical, and problem-solving skills. Proficient with Microsoft Office Suite or related software. Minimum of two years experience in human services field preferred Minimum of two years of supervisory experience preferred Must possess a valid driver’s license Ability to obtain Driver for Hire license Ability to travel to worksites, satellite offices, and community locations. Essential Functions Staff Management Provide guidance, feedback and coaching for all subordinates Assist with hiring and training of assigned staff Provide informal feedback and formal performance evaluations for staff as needed and in accordance with agency policies Coordinate and lead meetings and other staff activities Assist staff with providing services as needed Work in conjunction with leadership team to ensure agency success. Program Coordination Guide the strategic and tactical direction of the assigned service line(s) to maximize customer satisfaction, profitability, productivity and efficiency Will serve as the agency “expert” for assigned service line(s), staying abreast of applicable funding source/accreditation standards, industry trends, etc. Ensure information is communicated to staff throughout the agency as appropriate Implement and enforce program procedures, as appropriate, to improve the overall operation and effectiveness of services Implement internal controls to ensure quality of program functions and compliance with appropriate state and national entities Assist in attaining desired outcomes for community members including people with disabilities based upon their desires, interests, and personal plans for the future in regard to accessing transportation Responsible for management of transportation requests and waiting lists Ensure vehicles are in safe operating condition and all safety and maintenance requirements for building and vehicles are met Adhere to INDOT, FTA and other governing organization requirements. Data Management Coordinate all reporting and documentation relating to program Ensure program consistency with policies, procedures, and regulations Develop all required reports at request of CEO/COO Monitor all funding documentation. Program Relations Participate in internal and external committees Evaluate programs and recommend and implement new programs and services as needed Assist with grant or report writing as requested Present program to professionals Assess stakeholder and customer satisfaction with services and programs. Fiscal Manager Responsible for development of and performance to service line budget and financial goals Monitor service line performance with budget projections growth expectations Oversee systems including authorizations, and other funding sources to monitor billing documentation and assure appropriate utilization and payment for services provided Market services in a manner that enables service line to meet all budget and service line expectations Market services to businesses, community members, and other funding agents Sycamore Services Team Promote and uphold the agency mission statement Promote sense of team through mutual respect and assisting co-workers as needed Interacts regularly with the leadership team to ensure the service line’s operational priorities are aligned with the total organization direction. Physical demands Bending, Standing, Sitting for long periods of time Ability to lift a minimum of 70 pounds; upper body leverage strength required Job Types Full-time Sycamore Services is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly. Sycamore Services prohibits discrimination or harassment of any kind and ensures equal employment opportunity (EEO) to all aspects of the relationship between Sycamore Services and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies. Job Posted by ApplicantPro
