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This position is fully Essential Function:
To perform this job successfully an individual must be able to perform each essential function satisfactorily.
Retrieves medical records from various hospital Electronic Medical Records systems.
Submit medical records (manually or electronically) with claims per payer requirements.
Must maintain 85 % quality rate based on audit criteria. Achieves goals set forth by supervisor regarding error-free work, transactions, processes, and compliance requirements.
Reviews source documents to determine accuracy and completeness of information of data.
Establishes working relationships with billers, enrollment, coders, and client relations for the purpose of obtaining necessary information for a clean claim.
Assists other accounts receivable team members as needed to meet departmental deadlines, including assisting with overloads.
Reviews denials requiring medical records.
Maintains up-to-date expertise and knowledge of healthcare billing laws, rules, regulations, and developments necessary for the organization to make informed business decisions.
Assists in maintaining patient information and data in accordance with HIPAA regulations.
Performs other duties / functions as may be assigned to the position.
.Requirements:
Competencies:
Ability to distinguish between primary and secondary payers, as well as identifying insurance products (i.e., Medicare HMO, Medi-Cal HMO, Medical Groups vs. Health Plan)
Excellent oral/written communication skills. Communicate effectively and diplomatically with internal and external customers and other SHP personnel both orally and in writing.
Computer software applications, word processing and electronic spreadsheets.
Knowledge of medical billing, CPT, HCPCS and ICD-10 Codes, and software and other tools
Ability to follow-through, assumes responsibility, uses good judgment, and prioritizes workload.
Maintains professionalism in stressful situations.