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Industry: Healthcare Service Provider
Why Consider This Job Opportunity
- Competitive pay and potential for bonuses
- Job benefits including insurance coverage and supported programs
- Opportunities for career advancement and growth within the company
- Positive work environment with a focus on patient care
- Flexibility and variety in tasks and responsibilities
What To Expect (Job Responsibilities)
- Data entry of approximately 7 documents per hour, with a goal of 10-12 once proficient
- Conduct benefit verification, obtain insurance determinations, and qualify income for patient eligibility
- Accurately record and document activities and patient interactions
- Respond to and follow-up with patients and healthcare professionals regarding program eligibility and order inquiries
- Maintain compliance with company data security policies
What Is Required (Qualifications)
- Ability to work any 8-hour shift between 7am-7pm CST, with the primary shift being 8-5pm CST
- Must have minimum internet speed of 25mbps download and 10mbps upload, with a hard-wired connection
- Empathetic communication skills, both verbal and written
- Ability to explain complex insurance scenarios, including government programs
- Critical thinking skills to solve problems with positive outcomes
- High attention to detail and ability to multitask
- Adaptability to change with a positive attitude
How To Stand Out (Preferred Qualifications)
- Prior experience in a similar role or healthcare industry
- Strong customer service skills
- Knowledge of insurance coverage and government programs
- Proficiency in data entry and record keeping
- Ability to work independently and as part of a team
#Healthcare #DataEntry #CustomerService #InsuranceCoverage #Adaptability
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