Log In
Sign Up
Job Description
Taoti Creative is looking for a mid-level Account Manager* to manage digital, and marketing/communication projects.*We are looking for someone who can (and has) supported large advertising and communications engagements. Our clients run the gamut. Some turn to us to manage their virtual events, others need a brand, others a website, while others need marketing support — some need all of that combined. As a full-service creative agency, our work varies, but our commitment to the work and getting results for our clients is the steadfast driving force behind everything we do.Your job is to be day-to-day support to your team and our clients. You will work with the client to translate their needs to other team members who will help provide their expertise to see through the execution of the task at hand. You will be responsible for collaborating with the larger teams that include account executives, project managers, interactive designers, marketing strategists, event producers, media buyers, and others to support marketing and communications programs that span traditional and digital creative mediums.This isn’t for the faint of heart. We want a professional who has worked on high pressure accounts. Someone who will run into the fire while others are looking to get out. You know when to ask for help, but know when to carry the ball. Someone who can turn the client’s crazy demands into reality, or deftly pivot the client’s demand into something that is more tangible. But most importantly, someone who isn’t afraid to provide an opinion on a strategy or client deliverable and is self-confident enough to recognize an even better idea in the room — something our clients love.*
Typical Responsibilities*
- Respond to and manage client requests while tracking all client activities.
- Represent the project team in client meetings and understand, clarify, and document campaign requirements to relay to the team.
- Keep apprised of client’s products/services/marketing developments
- Gather and assemble background information, research, and analyses as needed for development of creative briefs.
- Work with the account executives and project managers to compile, update and issue status reports and/or campaign tracking results
- Maintain all client information in an organized manner as needed.
- Act as liaison with other agency departments and vendors
Boxes to Check
- Thrives in a changing environment and works in a cross-team collaborative environment. Must have the ability to manage multiple projects simultaneously in a fast-paced and oftentimes high-pressure environment.
- Must have at least 3 years of experience as a former account manager or marketing consultant.
- Requires a solid foundation of marketing principles, excellent spelling and grammar, and the ability to proof materials for accuracy and brand compliance.
- Brings deep thought and structure to everything you work on: Project Management skills are essential.
- You’re organized, detail-oriented, and self-driven. You can get things done without being micro-managed and are happy to take responsibility.
Career Growth
That’s one of the best parts about this role, specifically at Taoti. In a larger shop, the creative hierarchy is usually large, layered, and not-so-flexible. Or at a smaller shop, you may have lots of flexibility, but not enough of a team to really benefit from true collaboration. Taoti is the Goldilocks of creative agencies. We have enough clout to let you do top-tier work while being small enough to allow for the flexibility for you to carve out your niche and grow in a way that makes sense for you. So, your career trajectory has far more to do with your own aptitude and initiative than it does with an org chart.*
What’s the corporate culture like?*
“Fun but focused,” as one Taoti put it, is a great way to sum up our culture. We’re a fun and casual shop. The kind of place where you can wear whatever, come and go as you please, and have autonomy over your own day for the most part. But we take the work seriously and believe deep in the mission to make meaningful and measurable impacts for our clients. All the perks and shenanigans and borderline irreverent tone are fun, but to really fit in here, you need to be about the work.We believe in something we call our “QIST Culture.” Quality. Innovation. Service. And Teamwork. We are always striving to improve these four areas (to the extent that we have a fund of a quarter million dollars per year that anyone can spend from in the interest of going above and beyond towards any of these four values.We also believe in total transparency and open communication across teams and across ranks. Instead of chain-of-command, we want everyone to have and share their own voice. Every other Thursday, the CEO holds ‘CafeClutch’ just so he can hear ideas and feedback directly from the team instead of through the filter of management.Want to see what life at Taoti looks like? Check out our Instagram or ‘about us’ video. There’s even a 360 tour of the office.*
What about benefits?*
- 5+ weeks of PTO (including 11 holidays). This number goes up automatically with each year of tenure.
- 100% company-paid medical, dental, and vision insurance. (50% for qualifying dependents.) And we have good insurance.
- Paid family leave for men and women (including PTO plus short and long-term disability options.)
- 3% retirement plan matching (plus access to a financial advisor).
- Home buyer help (including a $1200 closing credit)
- Mobile phone reimbursement
- You can opt for a company-supplied PC or Mac laptop. Or if you want to use your own, we’ll reimburse you for it.
- Charitable contribution matching
- Tax-free metro benefits
- A sincere respect for work/life balance
- Money and time off allocated for professional development (also increases with tenure)
- A diverse team hailing from over 15 countries last time we checked
- A very hip/cool/funky/quirky office space on Barracks Row, in the heart of Capitol Hill. Just 2 blocks from the metro! (With the office space doubling in size next year as we build a new building in the parking lot next door to our building.)
- Fun perks like a roof deck, wine/beer always on tap, regular company boat outings (boat is walking distance from the office), chill work environment, etc.
- Annual global retreat (where we bring the whole team together for fun, games, and teamwork)
Of course, the above is a quick list. Our handbook covers all the gory details.*
Our Commitment to Diversity and Inclusion*
Great ideas happen when diverse perspectives come together. Those perspectives are Taoti’s secret sauce. So building a diverse team and culture where everyone has a voice and is included in the process is not just the right thing to do. It’s good for business. We’d love your own perspective to add to our mix! We’re eager for new, diverse voices to join the team and sincerely hope people from every walk of life will apply!*
A bit more about Taoti…*
Established in 1996, Taoti Creative is a boutique, full-service creative agency located on Capitol Hill in Washington, DC. We are privately owned and have no corporate overloads (nothing personal, WPP.) We do stuff like web development, social media management, branding, experiential marketing, video, AR/VR, etc. Our mission is to ‘move the needle’ for our clients. We leverage technology, creativity, and innovation to generate meaningful and measurable results for our clients—that’s what drives us. Speaking of clients, they’re about 60% non-profits, 20% commercial, and 20% federal government. Some of our customers include World Bank, USAID, DC Water, Discovery Education, American Chemical Society, Jane Goodall Foundation, and dozens of ‘National Association of _________,’ etc. Our full-time team of about 50 employees is about 65% in-house and 35% remote. We hail from over 15 countries. And for the last four years in a row, we’ve made the Inc5000 list of fastest-growing companies in the United States. There’s of course plenty of additional information on our website. If you’ve not done so already, be sure to check out our culture video: https://vimeo.com/289302105. Or if you’re feeling virtual, here’s guided tour of the office in 360 video! https://www.youtube.com/watch?v=x7KkzdmSGTM (Warning: not suitable for printers.)*
Next steps…*
If you’re qualified and interested, please apply on our website (www.taoti.com/careers.) Please note that these job ads often get placed onto other websites with their own application systems (we’re looking at you Jooble!) and some sites (looking at you Indeed!) have made up random salary ranges. Also, please know that once the coronavirus stuff dies down, this will be an in-house (most of the time) job. If you don’t live in the DC area now but plan to relocate, please make sure you indicate as such somewhere in your application. Otherwise, we’re likely to reject because we assume you aren’t in our area. We aren’t able to respond to applications that don’t come through our own website (Because we use software to manage our hiring process, and without it, it would be the wild west here. So please be sure you’re applying on our website.)Job Type: Full-time
