Tax Collection Assistant – SR-15 Full Time

Performs a variety of real property tax collection assignments, which require field contacts with delinquent taxpayers; and performs other related duties as required.

There is one (1) immediate permanent, full-time vacancy with the Department of Finance – Real Property Tax Division in Hilo.

(Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited. Starting salary will be based on the qualifications of the person selected.)

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

• Contacts delinquent taxpayers or their representatives and makes appointments for field investigations to review and analyze their financial records.
• Locates assets which may be used to liquidate delinquent tax liabilities.
• Verifies and determines the value of assets on hand.
• Determines priority on liens, equity in ownership.
• Adjustment of tax liabilities, transfer of liabilities to rightful party and mortgage claims.
• Develops mutually satisfactory part-payment agreements.
• Informs delinquent taxpayers of importance of keeping tax payments current.
• Determines and recommends the filing of tax liens.
• Determines and recommends which assets should be attached either by serving a warrant of distraint or by obtaining a court order, or garnishee.
• Recommends transfer of cases to clerical personnel when office collection methods can be utilized.
• Recommends transfer of difficult cases such as foreclosure cases and offers in compromise claims to appropriate individuals.
• Recommends accounts be placed on uncollectible tax roll after all means of locating delinquent taxpayers have been exhausted or no distrainable assets exist.
• Assist with foreclosure actions in taking, preparing, and pricing of merchandise inventory, equipment, furniture, and fixtures for public auction sales.

Training and Experience: 
A combination of education and experience substantially equivalent to:

• graduation from high school, and
• five (5) years of public contact work experience which involved interviewing and investigating in the tax field or clerical work experience in the tax field, of which
• one (1) year shall have required the application of tax laws, regulations and procedures in collecting current or delinquent taxes, in preparing tax returns, or in determining tax liability.

Examination:   All applicants who meet the minimum qualification requirements will be assigned a score of 70 points.  An education and experience evaluation will be conducted based on the applicant’s training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully.  Be certain to list all pertinent training and experience, as this may be important in determining your examination score.  It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.   

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application. 

Note:   In-person interviews and/or further testing in Hawai’i County may be required at the discretion of the hiring department/agency.  If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of:  real property tax laws, rules and regulations; office practices and procedures; interview techniques and methods; account recordkeeping methods and procedures.

Ability to:  learn the methods and procedures in analyzing financial records to locate assets which may be used to liquidate delinquent tax liabilities; compute tax liabilities, interests and penalties; other pertinent information in a complete, expeditious and courteous manner; operate adding and calculating machines; formulate sound recommendations based on existing information.

Physical Requirements:  Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping:  Light

Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver’s license,
• a temporary assignment verification, 
• professional licenses, and/or
• certificates,

Veterans applying for veteran’s preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS:
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you.  We will not be responsible in any way if you do not receive our emails or fail to check your email box or NEOGOV account INBOX in a timely manner.  Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you.  This is a new feature created by our vendor, NEOGOV.
 
Please add [email protected] to your contact list.  Open your NEOGOV account using your user name and password.  In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you.   The notices will appear here in the INBOX even in the event you don’t receive it on your cell phone, computer, or other electronic device.  This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application.  Failure to receive this confirmation email, indicates that your application was not submitted.