Team Velocity Hiring For Account Coordinator at Herndon, VA, United States Full Time

Job Description

As an Account Coordinator you must possess superior communication skills and have working knowledge of Agency-Client relationships and processes. You work closely with the Account Director and Production Team to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results.
Ideal Candidate Background and Attributes: You understand integrated marketing strategies, including traditional and media. You understand urgency of deadline. You continually strive to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team. You have a solid understanding of digital marketing. You have experience and working knowledge of the Automotive Dealership Industry (Tier 3), In-House Dealership Marketing and/or Automotive Advertising/Agency (preferred).
Responsibilities:

• Attain working knowledge of company processes, account management, integrated strategies and our proprietary technology platform, Apollo®
• Assist with preparation of Account Service documents, i.e., meeting agendas, reporting decks, and general Client communications
• Participate in and document Client meeting discussions and conference calls
• Maintain constant communication with the Account Team on deliverables’ status and current work-in-progress using internal processes
• Assist with resolving Client questions and needs in a timely manner
• Work to problem-solve production issues and errors; escalate issues, as needed
• Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results
• Update and maintain Clients’ Consumer Portal(s)
• Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
• Support Account Management team with additional tasks, as needed
• Work ahead on client deliverables; what you know in advance, do in advance

ADDITIONAL DAILY RESPONSIBILITIES:

• Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market
• Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies
• Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients
• Continually seek ways to add value to the Client / Agency relationship

REQUIREMENTS:

• Bachelor’s degree in Marketing, Advertising, Communications, or related field
• A minimum of 1-2 years’ professional experience
• Agency experience, preferred
  
• Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, a big plus!
  
• Proficient in Microsoft Office
• Extremely organized, task and detailed-oriented
• Must be a critical thinker
• Exceptional communication skills; demonstrated ability to write, listen and articulate in a clear, concise and professional manner
• Demonstrated ability to proactively take ownership of projects
• Ability to establish priorities and objectives
• Must be flexible in a fast-paced, ever-changing environment
• Must maintain focus and constructive behavior under pressure

COMPENSATION
Competitive compensation will be commensurate with experience. Participation in company benefit offerings includes medical, dental, vision, 401(k)/matching, paid vacation, wellness and more. This is a full-time, salaried, remote position headquartered in Herndon, VA.
NEXT STEPS
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls, please.
ABOUT TIER10
Tier10 brings together a team of professionals from the automotive, entertainment, and design worlds. Our creative is award winning. Our results are industry leading. We are humble, wear many hats, and dominate the automotive association vertical. We help one another climb; we don’t climb over one another. Clients aren’t just customers, they’re partners. Integrity and a team-driven environment serve as incubators. If you’re ready to be an idea engineer with some of the best collaborators in the industry, let’s see where you can put your talents to work.