TEKsystems Hiring for Avaya Telecom Engineer Job at Fort Worth, TX Full Time

Description:

An seasoned IT professional within the Telecommunications family developing and applying technical expertise in two or more IT disciplines that support Cook Children’s technical infrastructure. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying technologies. In addition, they are responsible for the establishment, development, and promotion of standard architectures, as well as hardware and software components. This role provides consulting services to application development teams and/or customers regarding technologies and the application of specific technology standards. Disciplines for this job description include: configuration, repair and installation of telecommunications voice and data lines while adhering to code standards, analysis and troubleshooting of telecommunications infrastructure issues, providing technical assistance to the community, configuration and support of Avaya, Nortel, Shortel, and other telecommunications systems. Position is also accountable for layer 1 cabling infrastructure troubleshooting and implementation quality assurance. Professional is responsible for mentorship of junior level telecommunications engineering staff, construction and infrastructure project telecommunications level oversight, fiscal and purchasing responsibility over telecommunications hardware and contracts, telecommunications vendor level support and engagement. Qualifications: High School diploma or GED Required, Bachelor’s degree in technical field preferred 7 years of equivalent job experience in an enterprise environment OR Associates Degree in IS and 6 years experience Active listening, empathy, patience Ability to present technical information to non-technical audience • Migration to avaya • Experience with migration • Acquisition and build environment • Focus on migration 100% • Go on site or not – mostly we will give them desk space • Will need design • Other vendors to coordinate – • No direct reports • Shortel – avaya must*** Nortel nice to have. • Design dial plans • Avaya Communication manager • Session manager expertise • Call flow with visio diagram • VECTORING • Avaya contact center is a plus Length of project Estimate June 2023 Majority of work December -4 -6 months but could go longer. Cook Children’s is a traditional Microsoft environment supporting mainly Dell hardware; however, there are also numerous clinical applications that analysts must learn to support. Aside from the technical skills listed above, candidates must have a passion for customer service as well as an energetic personality.

Skills:

Windows, Office, avaya certified, avaya call center, dial plans, vector, nortel, Shortel, Vocera, configuration, Telecommunication, Pbx, Switches, Wireless, Voip, Troubleshooting, Telecom

Top Skills Details:

Windows, Office,avaya certified,avaya call center,dial plans,vector

Additional Skills & Qualifications:

– Exceptional communications skills, verbal and written – Professionalism – Punctual – Great communication – Hard worker – Ability to multi-task – Strong documentation skills – Problem solving skills

Experience Level:

Expert Level

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.