TEKsystems Hiring for Cisco Unified Communications Engineer Job at New York, NY Full Time

Description:

NYU Langone is looking to add a Unified Communications (UC) Implementation and Operations Engineer to the current team of 4 +. This person will be responsible for project implementation and Operations of UC systems at NYU Langone Health System. The Engineer will assist multi-disciplinary teams in creating project timelines, configure UC systems, provision accounts, compile design documentation and generate cost estimates. This individual would be expected to conduct system health checks, upgrade, and patch systems through change control to optimally run the UC systems. With knowledge of Cisco Unified Communications technology, this individual will successfully provide systems engineering support to tier I & II teams. This persons responsibilities will be to:

• Develop comprehensive, UC design documents, including the scope of work, bill of materials, bulk provisioning files, test documents for the implementation of Cisco IP Telephony migration and implementation projects
• Participate in design, brainstorming, estimating meetings as needed.
• Assist with system health checks, patching, and upgrades of Cisco UC system clusters and associated technologies (ex. Cisco CUBE, etc.).
• Learn the UC solutions and their underpinning enterprise architectural standards, including Cisco enterprise telephony systems, PSTN/SIP design, dial-plans, etc.
• Assist Telecommunications with migration and implementation of Cisco IP Telephony projects.
• Coordinate design and engineering tasks with architects and engineers.
• Perform physical implementation and testing of UC components as needed.
• Provide tier III escalation support to operations teams for faster resolution of system-level issues.
• Maintain a high level of personal expertise in current and future technology.
• As a subject matter expert, contribute and participate in MCIT UC Engineering objectives and goals.
• All other duties as assigned.

The skills this engineer should have are:

• 5 – 10 years of experience in systems design and implementation of large-scale Cisco UC systems and IP Telephony in production environments.
• 4 – 6 years of experience in Unified Communications Engineering and operations.
• Experience in PSTN implementation, both PRI and SIP, and configuration of voice gateways in large-scale Cisco UC environments.
• Hands-on working and implementation experience with Cisco IP Phones, Jabber, WebEx (Formerly Teams), WebEx Devices, and collaboration technologies – WebEx and Zoom.
• Experience in the design of network systems including VLANs/QoS, DHCP, DNS, NTP, and Multicast, used for the transport of audio and video signals.
• Working experience in operations, upgrades, and maintenance of large-scale Cisco UC platforms, session border controllers, and voice gateways.
• Experience reviewing IP telephony requirement documents to evaluate and prepare a comprehensive bill of materials and scope of work descriptions.
• Commissioning of Public Address Systems like Singlewire, etc.
• Working knowledge of Active Directory (AD), Single Sign-On (SSO), Multi-Factor Authentication (MFA), Rest APIs, PowerShell, SQL, and UC Reporting.
• Superior interpersonal skills with a team player attitude, demonstrating the ability to manage projects and multiple tasks simultaneously and adjusting to shifting priorities.
• Strong experience with office applications, including Microsoft Office suite, Visio, and BAT templates.
• Possess the ability to work at times on time-sensitive, priority projects.
• Ability to work closely with a member of a team while at the same time having a high level of personal initiative to work without close supervision.

Skills:

Unified communications, Voip, Wan, Telephony, Cisco ucs, Cisco call manager, Unity, PRI, SIP, Cisco IP, Jabber, Webex

Top Skills Details:

Unified communications,Voip,Wan,Telephony,Cisco ucs

Additional Skills & Qualifications:

This person should have strong problem solving and analytic skills to isolate problems, recommend solutions and implementation of solutions.

Strong verbal and written communication.

BA or BS in Computer Science, Information Systems or a related discipline.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.