Telaid, a provider of technology deployment solutions to multi-site companies for 40 years, seeks a Service Account Manager who is looking for an opportunity to manage projects within a Service Center environment for a growing, privately held Company. If you are a customer service orientated, technical professional who thrives on the challenge of overseeing projects until their completion, while providing exceptional customer service, and monitor budgetary costs for projects then Telaid has a great opportunity to share with you.
Our Core Values are:
Who You Are
You’ll be a professional eager for a unique opportunity to manage and provide oversight for projects performed within the Service Team. You are an individual who is customer service focused, and possesses advanced computer skills. You are analytical and can maintain a financial budget during the duration of a project. You can problem solve, recommend and implement solutions to our Service team members, clients, and business partners that are in alignment with our Vision, Annual Goals and Core Values. You have experience and knowledge of LOW VOLTAGE, CCTV, SECURITY, FIRE AND BURGLAR ALARM SYSTEMS.
Why This Role Matters
The organization is growing and the need for a Service Account Manager who will provide account management to our internal and external customers is essential for our continued success. The Service Account Manager will oversee and monitor all components of the projects they are assigned until they have been completed. The Service Account Manager will identify and communicate concerns to the Service Manager, communicate daily with Field Technicians, be a resource to our customers and ensure that projects are completed within budget.
Employee (Service Account Manager) Primary Responsibilities
*Work Experience & Education*
The Service Account Manager should possess a high school diploma, similar work related experience, strong technical skills, as well as 3-5 years of project managerial experience.Location: 13 West Main St, Niantic, CT 06357Job Type: Full-timePay: $17.00 – $18.00 per hourWork Location: Multiple Locations
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