TELEPERFORMANCE USA Hiring for Recruiter Louisville, KY at Louisville, Kentucky Full Time

POSITION SUMMARY

Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures.

DOING BUSINESS WITH PEOPLE, FOR PEOPLE.

Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world’s population. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

• Review and monitor employment applications for contact center employees

• Engage with the community on recruiting projects
• Maintain relationships with appropriate recruiting resources
• Maintain professional and accurate representation of Teleperformance to candidates
• Pre-screen applicants, schedule and conduct interviews
• Conduct pre-employment testing, reference checks and background checks
• Review and audit new hire paperwork ensuring completion and accuracy

• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
• Assist in other functions as required by supervisor
• Thrive as a team player in a fast paced, high energy, change oriented environment

Qualifications:

• Recruiting experience preferred
• Excellent customer service skills and building rapport with employees, management and vendors.
• Excellent verbal and written communication skills.
• Must be fast learner and quick problem solver.
• Must have proficiency in Microsoft Office Suite of products.
• Ability to think innovatively with regard to recruiting and overall employee experience.
• Previous call center experience preferred.
• Excellent attendance history is required.
• Must pass background and drug tests.

Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Teleperformance is an Equal Opportunity Employer