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Human Resource
TELUS International Hiring for HR Manager, Artificial Intelligence Job at Remote Full Time
Basic Information
Ref number
Req_00050453
Last day to apply
30-Jun-2021
Primary Location
Home Office – United States
Description and Requirements
Lionbridge AI at TELUS International is looking for a Human Resources Manager to join our AI team in US.
HR manager will oversee all aspects of Human Resources practices and processes. HR Manager will support business needs and ensure the proper implementation of company
strategy and objectives.
The goal is to promote corporate values and enable business success through human resources management, including job design, performance management, training and onboarding
RESPONSIBILITIES:
- Acts as HR responsible for TELUS AI employees in Costa Rica, USA and Canada
- Reports to HR Director and works closely with global HR colleagues
- Oversee, refine, and execute employee standards and procedures, using and improving HR existing and recommended systems and processes
- Identify and recommend areas of improvement to internal standard operating procedures
- Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision
- Maintain management guidelines by preparing, updating, and recommending local human resource policies and procedures
- Plan, monitor, and appraise HR activities with employees, hearing and resolving employee grievances
- Acts as a labour law expert; monitor, follow-up and study local labour law requirements
- Train managers to coach and discipline employees, and counseling employees and supervisors
- Nurture a positive working environment
- Report to management and provide decision support through HR metrics
- Handle confidential matters with discretion
SKILLS AND QUALIFICATIONS:
- Bachelor’s degree in human resources
- 3+ years in human resources or recruitment
- Experience in working in a multicultural environment, familiarity with working with remote teams
- Excellent English skills, written and spoken. Other language skills is a plus
- Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
- Adept to problem-solving and conflict resolution
- Extensive knowledge of HR policies and systems
- Familiarity with Workday and working knowledge of GSuite is a plus
- Recognized as an expert in the HR field.
Additional Job Description
About Lionbridge AI at TELUS International:
To support customers around the world to build and improve their AI systems, making them natural, accurate, relevant and intuitive, Lionbridge AI at TELUS International provides a suite of services including Linguistic & Data Operations, Linguistic Staffing, User Experience Testing and Rating, Program Management and many others.