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Full Job Description
Work Mode:
Hybrid
Responsibilities:
This role will be part of the HR shared service center providing the 1st class employee experience and engaging employees in various of activities throughout the entire employee life cycle across the Americas region. At the same time, this role will also work closely with the North American Total Rewards team to ensure the competitiveness of company provided compensation &benefits offerings within the region.
- Support regional offer extension and coordination to ensure smooth offer delivery to candidates
- Partner with legal, compliance, employee relation team to main the most up to date offer template & handbook and holiday calendar for the regions
- Serve as 1st line of support for employees with any payroll, compensation and benefit-related questions and issues including but not limited to benefits options, company policies, leave of absence , disability information, etc.
- Update the internal C&B related training contents including but not limited to employee frequently asked questions(FAQ), employee orientation C&B learning products to ensure continuous employee education with guidance from NA total rewards team
- Process new hire account setup including payroll &benefit plans set up and provide enrollment information
- Work with providers to trouble shooting employees’ benefits related issues and resolve in a timely manner
- Process PTO and time off requests, being able to provide employees with PTO balances
- Manage and maintain COBRA and ACA to ensure compliance and accuracy with support from NA total rewards team
- Maintain accurate employee records
- Conduct benefits invoice reconciliation and partner with Finance team to ensure timely payments
- Collect information, research for the industry best practices of HR Operation & total rewards and provide recommendations
- Support employee surveys regarding benefits and vendor experience
- Support the communication campaign for our North America HR team through NA newsletters and applicable communication materials development and design
- Other support as assigned
Requirements:
- Bachelor or Master student in HR or Business related major
- At least 1 – 2 years of HR or C&B related experience. Internship also counts
- Strong data mindset and be able to find optimization opportunities through data
- Detail-oriented to be able to ensure accuracy in day to day operation and customer service delivery
- Strong interpersonal skills, able to work collaboratively with a variety of people and levels
- Outstanding organizational skills, with the ability to juggle many different tasks and maintain training schedules, while working within tight deadlines
- Detail minded with “can-do” attitude
- Experience with MS Office and HRIS system like ADP, Workday
- Bilingual in English and Mandarin is preferred not required
The base pay range for this position in California is $70,000 to $112,200 per year.
Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.
Location State(s)
California
The base pay range for this position in the state(s) above is $56,100 to $112,200 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.
