Job Summary
Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.
Essential Duties
· Warmly and graciously greet all guests upon arrival
· Check coats or bags
· Answer phones, make reservations and take messages
· When immediate seating is limited, provide guests with estimated waiting time
· Take note of where guests are waiting and seat them when tables become available
· Maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
· Accommodate special seating requests for guests whenever possible
· Seat guests based on guest preferences and balancing of customer flow in service stations
· Relay guest notes to servers, kitchen and managers as needed
· Maintain supplies at the host stand according to restaurant checklist
· Print menus and beverage lists as needed
· Clean menus of food and stains
· Thank guests as they leave and invite them to return
· Process gift cards
· Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager
Qualifications
· Previous restaurant experience preferred
· Strong communication and listening skills
· Pleasant, polite manner and a neat and clean appearance
· Self-motivated and interested in taking on additional roles and responsibilities
· Be able to work in a standing position for long periods of time (up to 8hours)
· Be able to lift, reach, bend and stoop
Job Types: Full-time, Part-time
Pay: $13.00 – $15.00 per hour
Shift:
Ability to commute/relocate:
Work Location: One location
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