procedures in a consistent manner, assisting with advising both leadership and staff regarding the resolution of various issues/concerns, and assisting with the coordination of a variety of activities related to compensation and performance management.
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Responsibilities
Assists HR Compensation and Performance Management team with providing daily HR support services to employees. Troubleshoots and provides prep work to HR team members regarding basic to standard inquiries regarding compensation and performance management issues, complaints, and application of policies. Interfaces with HR team members to communicate responses to issues. Supports HR Compensation and Performance Management team members in meetings with employees or leadership, obtaining pertinent information and assisting with follow-up as needed.
Provides administrative support to respective HR Compensation and Performance Management team members. Screens incoming calls in a friendly and professional manner to provide the best information and feedback by assisting employees with accurate and human resources compensation and performance management information. Follows up with appropriate HR Compensation and Performance Management member and obtains necessary information to address questions or concerns. Supports with various general administrative tasks relating to overall Campus HR functions.
Actively participates on various organizational and departmental committees and teams as a contributing team member. Demonstrates outstanding customer service by consistently adding value to customers and actively participating in HR department initiatives to be the TCH “model” for customer service. Identifies opportunities to increase participation and involvement of HR team members and self by promoting team and departmental initiatives and following all established ground rules.
Manages and/or contributes to special projects within Human Resources. Acts as a contributing member on special projects. Supports the team, department, and organizational initiatives by participating in and demonstrating awareness and knowledge of complex cross-functional teams.
Maintains involvement in Quality Improvement activities by improving systems in the department. Identifies and improves HR Department daily operations efficiencies. Reviews merit, and performance review dates to ensure accuracy within the HR system.
Qualifications
Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
Required H.S. Diploma or GED
A Bachelor’s degree in Human Resource Administration, Business Administration, or related discipline may be substituted for the experience requirement.
Required 2 years’ experience in an assistant capacity department. Preferred experience in Human Resources.
Company Profile
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org. At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children’s without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
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