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Job Description
RESIDENTIAL SUPERVISOR II
Distinguishing Characteristics: This is a supervisory classification in this series. At this level, incumbents apply learned principles, practices and techniques to assess diverse situations and develop solutions for specific cases. Incumbents perform all the duties of a Residential Supervisor I and, based on assignment, may supervise a larger staff or oversee residents or individuals in staffed group living environments and independent living environments. For incumbents at the Department of Developmental Services, the number of individuals per residence, at this level, is specified in the Collective Bargaining Agreement. Supervision Received: Incumbents receive general supervision from employees of a higher grade who provide instruction, work assignments and performance reviews through frequent formal and informal communications.
Supervision Exercised: Incumbents may exercise direct supervision over, assign work to and review the performance of employees of a lower grade assigned to the residential setting. Incumbents may provide functional direction to intermittent and seasonal staff, vendors and property management staff and/or other employees of a lower grade through advice, guidance and delegation of tasks. Additional Functions Performed: Incumbents perform the same functions of a Residential Supervisor I. At the Department of Developmental Services, incumbents at this level are responsible for more individuals per residence, as specified in the Collective Bargaining Agreement. In other agencies, incumbents at this level oversee residents or individuals served in staffed group living environments and independent living environments. Additional Key Accountabilities: Incumbents at this level have the same decision-making authority as the Residential Supervisor I, only the potential impact will be on a greater number of residents or individuals served in staffed group living environments and independent living environments. Relationships with Others: Key contacts and relationships for incumbents include individuals and their families and/or legal guardians; medical personnel and health care providers; residential and agency staff; community organizations; vendors; outside service providers and other state agencies.Working Environment: While performing the duties of this classification, incumbents work indoors within a residential setting. Incumbents may work under stressful situations and may be exposed to blood-born pathogens, communicable diseases, bodily fluids or spills, contaminated products or syringes and needles. Incumbents may be exposed to verbal and/or physical confrontations. Incumbents may be required to work extended hours, nights or weekends. Incumbents may also be required to travel and may be exposed to traffic and other roadway or travel-related hazards.Physical Abilities: While performing the duties of this classification, incumbents are regularly required to sit and stand for long periods of time, handle materials, talk and/or hear and reach with hands and/or arms. Incumbents are occasionally required to climb, balance, stoop, kneel, crouch or crawl. Incumbents must occasionally lift, carry, push or pull up to 50 pounds with or without assistance and with or without the use of devices and/or equipment to assist in the lifting effort. Work assignments may be performed with or without reasonable accommodation to a known disability.Upon hire, incumbents are required to obtain and maintain Medication Administration Protocol-MAP certification and valid certification in Cardio-Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid. Incumbents may also be required to be trained and certified in such programs as Proactive Alternatives to Behavioral Challenges (PABC).About the Department of Developmental ServicesThe mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.For more information about our agency and programs visit: www.mass.gov/ddsPre-Hire Process: Recommended candidates must successfully complete pre-employment screening which includes:Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registryCriminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.http://www.mass.gov/hhs/coriNational Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checksIf you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request FormFor help logging into/resetting your MassCareers profile, please call the Employment Service Center at 617-979-8500. For questions concerning the information in this requisition, please contact the Human Resources Field Office at 617-894-4633.QualificationsFirst consideration will be given to those applicants that apply within the first 14 days.MINIMUM ENTRANCE REQUIREMENTS:Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, professional experience in counseling, guidance, teaching or therapeutic services for individuals with developmental disabilities, of which (B) at least two (2) years must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.Substitutions:I. A Bachelor’s degree with a major in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disabilities may be substituted for two (2) years of the required (A) experience.II. A Master’s or higher degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning may be substituted for three (3) years of the required (A) experience.Incumbents are required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
