The Maynard Group, Inc Hiring for Telecom (VoIP and PBX) Installation and Service Technician Job at Tempe, AZ Full Time

Telecom Installation and Service Technician

Install, service and support VoIP, PBX and related networking equipment.

TMG provides VoIP and PBX systems and support for numerous businesses and has been a growing company for over 30 years. We’re looking for an experienced Telecom Technician, ready for a challenge and eager to learn and grow, to join our expanding Technical Services team.

Responsibilities include

• Programming and configuration of telecom hardware and software, customization of applications, including Cloud VoIP and PBX systems.
• Install IP endpoints such as phones, paging speakers and WiFi antennas.
• Install network equipment racks
• Tracing, testing and patching or cross connecting cables and installation of supplementary wiring.
• Post installation support and assist with customer training
• Determine time and materials required for a project
• Prepare and update documentation and schematics
• Document cabling, equipment and other items installed
• Assist customers as needed
• Rotating on call duty
• Travel as needed to various sites, approximately

Requirements

• 3 years experience in telecommunications, including VoIP
• NEC SV9500 and/or Mitel MiVoice 3300 certification preferred
• Basic knowledge of Ethernet and networking
• Ability to understand and troubleshoot basic electronics
• Excellent customer service and communication skills
• Experience with MS Windows desktop and related MS applications
• Acceptable/Insurable DMV record
• Common tools

Job Type: Full-time

Pay: $28.00 – $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Telecommunications: 2 years (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location