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The VoIP & IT Project Implementation Coordinator plans, schedules and executes technology projects on time and within budget.
This position is responsible for coordinating project activities and efforts of team members, third-party contractors and consultants in order to deliver projects according to plan. The goal for this position is to ensure that each customer has a positive experience and a successful outcome.
Responsibilities include
- Develop project schedules
- Document and communicate project scope and goals to the technical team
- Coordinate with clients and manage stakeholder engagement
- Monitor and control project development from beginning to end
- Liaise with project stakeholders on an ongoing basis
- Develop and deliver progress reports
- Update and maintain documentation
- Supplement technical team with system configurations as needed
- Provide regular reports and updated to the Project Manager
Requirements
- Excellent customer service and communication skills
- Technical — Ability to understand and discuss telecom features and services
- Patient — Must be able to stay focused, efficient and caring in varying circumstances
- Ability to work effectively under pressure in a busy setting
- Proficiency with MS Word and Excel
- Experience with VoIP systems or service
- Clean driving record
Scheduling
Full time
Job Type: Full-time
Pay: $28.00 – $34.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Overtime
Experience:
- VoIP or Telecommunications: 2 years (Required)
Work Location: One location
