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Purpose:
The Construction Superintendent is responsible for providing technical expertise in the management and oversight of new home construction projects in accordance with the Company’s standards and processes. Ensures adherence to construction schedules, safety programs, SWPPP, quality standards and budgetary planning. Acts as the liaison between the Company and its customers to ensure customer satisfaction is maintained throughout the construction process, 30 days after and to resolve any complaints. Develops partnerships to build positive rapport with trade partners, municipality inspectors, customers and Minto employees focusing on creating better places that inspire life.
Key Responsibilities and Accountabilities:
- Oversight and implementation of the Company’s health and safety program and SWPPP and ensure adherence to safety standards at the work sites and identification of hazards through safety inspections.
- Responsible for ensuring accidents are properly investigated and promptly reported.
- Holds tool box talks with the trade partners monthly depending on their daily safety inspections.
- Interfaces with customers during construction and acts as liaison between the customer and the Company. May also handle Warranty follow up for 30 days and up to 365 days.
- Resolves discrepancies with customer by substituting products, altering construction plans and budgets in accordance with Company’s standards, as well as the resolution of warranty claims during the first year.
- Responsible for assessing the need for variances in the budget and adjusting it where necessary.
- Evaluates construction progress and validates schedule progression.
- Determines when a project should be deemed completed before moving on the next phase of construction.
- Assesses product and design quality and makes decisions as to whether a project meets Minto’s standards.
- Creates work orders where additional work or alterations are necessary and negotiates cost of same with vendors.
- Evaluates and assures compliance with local and state building codes and regulations and permitting requirements.
- Interprets blue prints and design plans.
- Manages and evaluates the performance of trade partners and assists with decision whether to continue the partnership.
- Performs daily quality assurance checks on trade partners’ daily tasks and progression at the worksite.
- Ensures scheduling is appropriate and manages trade partners work at proper times and intervals.
- Collaborates with trade partners throughout construction process and first year warranty to improve quality and efficiency.
- Makes recommendations to upper management on how to improve the customer experience and construction process.
- Works with management team to share feedback and improve project planning activities, including, but not limited to: vendor coaching and performance feedback.
- Interfaces with sales personnel to manage neighborhood and customer activities and referrals.
- Assists in resolving all issues/conflicts related to daily construction activities (e.g., vendor contracts, work orders, job progress, design).
- Authorizes payment for materials received and work completed and authority to approve payment if to Superintendent’s 100% satisfaction.
- Estimates and authorizes the purchase of materials.
- Responsible for managing time deadlines and ensuring that homes are built on time and error-free.
