The Mom Project Hiring for Senior Event Operations Manager (100% Remote) Job at Remote Full Time

Founded in 2008, our Customer represents a global travel community that offers magical end-to-end trips, including where you stay, what you do, and the people you meet. They exist to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive, and sustainable. Their website and app uniquely leverage technology to economically empower millions of people around the world to unlock and monetize their spaces, passions, and talents to become hospitality entrepreneurs.

Overview:
We are seeking a Senior Event Operations Manager for a contract basis to join their Creative team – an internal, multi-disciplinary team of creatives.

What You’ll Do:
Operations

Own and champion strong operational mindedness across all Events globally.

Develop and execute high-performing Event pilots alongside Event cross-functional leads, After each Event, iterate & expand tactics & levers with a focus on greater impact and scalability.

Enhance the foundational series of playbooks, guidelines, and roadmap for template / scalable assets.

Detail-oriented development of operational elements with cross-functional leads.

Maintain timelines and deadlines associated with this development.

Update at least quarterly based on the latest findings and results. As needed, provide global training

In partnership with Event cross-functional leads, Business Operations, and Data Science translate Event results and findings into actionable insights to enable key business decisions for Hosting leadership.

Communicate findings and key metrics to leadership and influence teams to act on these findings and consistently achieve OKRs (objectives and key results).

Collaborate closely with Data Science and Business Operations to build scalable processes & technology to easily track, report & strategically engage with Events and/or Event organizers. Implement a 3rd party technology or firm to support.

Collaborate closely with the program management on the creation of plans, schedules, budgets, logistics (including on-location), resources, assets, and other Event relevant production needs.

As the event team moves out of pilots to more mature event operations, lead on the ground event operations and activation in partnership with other teams (i.e. Experiential Creative Product).

Ensure smooth delivery, consistency, and follow-through of contract deliverables and obligations.

Strategy

Define long and short-term Events strategy in partnership with cross-functional teams, and company ambitions to set and shape Events roadmap.

Articulate clear and compelling strategic narratives and build internal partnerships to translate those narratives to execution.

Support the Global Event cross-functional leaders in developing compelling end-to-end Event hypotheses, including supporting KPIs (key performance indicators) and data points for measurement, leveraging data and consumer insight research.

Support the development of an Event organizer (i.e. organizing committees, teams, leagues, agencies) partnerships framework for evaluation, Event execution, and ongoing relationship management (eg. when, how, types of partnerships, etc.).

Develop clear and compelling engagement models (with corresponding tactics, levers, and operations) for a diverse set of Event stakeholders (guests, hosts, cities, and event organizers).

Design and execute pilots to test model hypotheses to drive learning and impact.

Must Haves:
8+ years of experience.

External event operations/management experience is a plus.

Mission-driven, enthusiastic to learn and grow within the company community and embody our Core Values.

Talent for structured thinking and business case development.

Proven track record of managing large-scale complex strategic, operational, and technical operations for global enterprises and/or incubation businesses.

Ownership mindset with a strong ability to navigate ambiguity and drive forward growth projects.

Strong team player with the ability to organize, prioritize, and manage internal and external teams and responsibilities simultaneously.

Excellent communication and presentation skills.

Must be passionate about clients.

Education:
Bachelors or Masters Degree

Hours & Location:
Standard M-F, 40 hours/week. This role is 100% Remote.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engage Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

Please note to onsite candidates : In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.