The Plexus Groupe Hiring For Operations Analyst at Deer Park, IL, United States Full Time

Job Description

The Plexus Groupe – awarded Best Places to Work in Insurance – is looking for candidates who dream big. We are seeking a candidate who is driven, accurate and analytical. We have an opening for an Operations Analyst. There is flexibility for the location of this role, which will focus on download carrier and interface. If you enjoy technology and challenging yourself, you will want to read on!

SUMMARY:
The Operations Analyst will be responsible for managing the agency interface (download) process. This individual will be knowledgeable in technology-based applications and carrier interface.
ESSENTIAL FUNCTIONS:

• Manage the agency interface (download) process; ensure all transactions and policy details are matched so revenue is recorded accurately
• Maintain and update the Agency Management System workflow as it relates to the agency interface and download process
• Coordinate with Client Service Team via Applied Epic to resolve policy download errors
• IVANS administrator including reviewing connections to ensure connections are current
• Carrier Management – new appointments, agency administrator for carrier websites
• Liaison to Client Service Team for online quoting tools – agency management system and/or carrier website
• Participate in systems integration, implementation, migration, and training, as needed
• Works with system vendor(s) to research and resolve issues
• M&A support including carrier contracts and BORs
• Other duties as assigned

REQUIREMENTS:

• High School diploma or equivalent required; BA/BS degree a plus
• Minimum of five years of insurance brokerage experience
• Knowledge of Applied Epic required
• Knowledge and proficient experience with computers and Microsoft Office programs
• Strong organizational skills and attention to detail
• Good communication and interpersonal skills

PHYSICAL DEMANDS:

• Perform primarily sedentary work, frequently using a computer (visual acuity, fine motor skills) and telephone (talking/hearing)
• Read, write, and communicate effectively
• Ability to lift and carry files
• Communicate with peers
• Handle the physical demands of minimal travel, as required

The Plexus Groupe is driving the next chapter in the insurance industry with innovation, passion, and excellence. If you are looking to make an impact, and if you seek the freedom and flexibility of a progressive firm with the prowess, technology, and resources of an industry leader, we should talk.

PASSION. ALIGNMENT. ACTION.
With offices in Chicago, Dallas, Oklahoma City and Tampa, The Plexus Groupe is a premier insurance brokerage and risk management consulting company. We offer our clients innovative insurance strategy and powerful professional resources to protect, preserve, and grow. The Plexus Groupe is an equal opportunity employer.

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