The Rector & Visitors of the University of Virginia Hiring for HR Associate, Inquiry at Charlottesville, VA Full Time

The University of Virginia’s Department of Human Resources seeks a HR Associate, Inquiry. The Inquiry team delivers high quality and efficient service to each customer and ensures customer satisfaction. Inquiry Associates respond to faculty, staff, team member and applicant inquiries through Salesforce, telephone solutions, and email. Qualified candidates will be comfortable with technology and able to multitask in a fast-paced environment.

The non-exempt Associate level position is responsible for the intake and resolution of inquiries made by faculty and employees across the University, escalating to HR Specialist, Inquiry; Benefits, Leave and Payroll Team; Communities of Expertise; and other University resources as appropriate.

The incumbent has the ability to serve a diverse employee and applicant population, apply sound judgment and discretion with sensitive information, commit to continual process improvement, adapt to new technologies, and exemplify a positive, team-oriented approach to service delivery. Knowledge of MicroSoft Office is required and preference will be given to candidates with knowledge of Workday and Salesforce CRM.

MINIMUM REQUIREMENTS

A high school diploma or equivalent is required. At least one year of HR experience is preferred.

The deadline for applications is May 24, 2022.The anticipated hiring range for this position is $38,000.00-43,000.00. The successful candidate will pass a background check.

To Apply:
Please apply through Workday, and search for R0036161. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents:

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA’s standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process. A minimum of three references is required. For questions about the application process, please contact Michele Jarman at [email protected].

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person’s perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.