The Schwarzbein Institute Hiring for Medical Records and Scheduling Job at Santa Barbara, CA Full Time

Immediate Opening: Santa Barbara solo endocrinology practice has an immediate opening for a full-time Records Management and Scheduling professional.

Your Role: The primary purpose of the Records Management/ Scheduling (RMS) position is to ensure that: (i) patients are timely seen by the doctor; (ii) preparation for all patient appointments is complete; and (iii) all information regarding our patients is accurately and correctly maintained and readily accessible in our medical records.

• Scheduling: In accordance with applicable protocols, perform the necessary functions to ensure that patients are scheduled to see the doctor within established time frames and parameters.
• Appointment Preparation: Perform all designated functions in preparation for all patient appointments including ordering lab tests and following up to obtain lab test results, contacting patients to acquire needed information, preparing the patient’s chart, and sending reminders and confirmations.

• Medical Records: Ensure that incoming records and documents are timely incorporated into the patient’s chart, that each patient’s contact/related information is current and accurately reflected in the patient’s chart, and timely respond to medical records requests.

Background/Qualifications: Ours is not a typical doctor’s office/clinic with exam rooms and people wearing scrubs; it functions more like a business office. Our patients come from all over the country and other countries. We do all of our appointments through our telemedicine platform; no patients are currently being seen in-office. We have a full-time staff of three people and additional part-time support staff.

• The functions of this position are primarily administrative and “customer service” in nature and do not necessarily require a background in medicine or experience in a medical office, though several years of such experience is strongly preferred. Other relevant experience could include senior level customer service representative, customer-facing executive assistant, mortgage processor, legal secretary, bookkeeper, or travel agent.
• Performing the functions of this position requires that you have a facility with both Mac and PC computers and proficiency using online/web delivered systems/tools/data is essential.
• This position requires a high degree of organization, the ability to multi-task, vigilant attention to detail, strong written and verbal communication skills, and the ability to perform in an often interrupt-driven environment.

Hours/Compensation/Benefits:

• Hours: Eight hours per day between, 8:30 AM and to 6:00 PM Monday through Friday.
• Compensation: This is an hourly paid position subject to overtime pay at time and a half. Starting hourly rate will be based on demonstrated skills and hands-on experience with salary increases based on performance.
• Benefits: We offer liberal paid time off for vacation, sick, and personal time as well as medical insurance.

To Apply: Please upload a PDF of your resume and also a cover letter that explains, specifically, why you are qualified for this position based on the above requirements. Include the word “Qualified” in the first paragraph of your cover letter.

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
We are taking all appropriate precautions responsive to COVID/COVID variants including conducting ALL patient appointments via a telemedicine platform. Masking and distancing protocols for staff are also in place and modified when appropriate.

Work Location:

• One location

Work Remotely:

• No

Work Location: One location