The Vision Companies Hiring for Managed Transportation Specialist Job at Otsego, MN Full Time

Job TypeFull TimeLocationOtsego, MinnesotaShift/Hours1st ShiftExperience Level1-2 years experience in transportation or logistics industry involving dispatch and customer service

Education

Bachelors Degree or equivalent work experience in Logistics/Transportation/Business

Salary$23.50-$24.50/hr

Why Vision/BenefitsWe challenge employees and present them with career opportunities with some of the most successful businesses in the area. Our employees’ occupational goals, skills, and background experience are represented truthfully and marketed to match the hiring needs of small-,mid-sized, and Fortune 300 companies. Benefits include; paid time off, paid holidays, health insurance (medical, dental, vision), term life insurance, short term disability benefits, 401K, competitive wages, pay increases and bonuses based on performance. We also have safety and employee referral bonuses, and gift giveaways throughout the year. Plus an amazing team of recruiters to support and advocate for you!

Description

• Develop and manage the business and service relationship with a contractual customer to ensure their specific requirements including service expectations, commodity handling, facility protocol and hours of operations are understood and complied with.
• Manage and coordinate all contractually obligated shipments via an established carrier base using; primarily, a predetermined route guide(s) to ensure adequate capacity to meet customer demands.
• Actively monitor all shipments to ensure safe and timely delivery while complying with all State and Federal regulations and company policies.
• Act as a liaison between customer and transportation providers. Provide outstanding customer service by handling and responding to all customer inquires timely and accurately. Investigate and proficiently resolve all shipment related issues to ensure on-time pickup and delivery.
• Establish strong working relationships amongst co-workers and other operations including Integrated Solutions, transport operations and RDAS to leverage capacity, improve service and maximize profitability. Perform functions and support the activity of other operations as necessary.
• Actively pursue carriers to better understand their capabilities to support our customer’s needs including specific equipment type(s), on-board communications, and service area.
• Create, maintain, and/or analyze customer focused KPI reporting process focused on operational efficiencies and continuous improvement initiatives.
• Perform other job-related duties and special projects as required.

Requirements

• Must be able to commit to company’s value statement by acting with integrity in everything we do.
• Must be able to meet behavioral expectations and perform in alignment with our guiding principles: safety, people, customer, performance, and continuous improvement.
• Employee must have knowledge of the DOT rules and regulations. Must have strong computer skills including MS Office Suite (Word, Excel, PowerPoint, and Access) and ability to learn related transportation software. Demonstrated ability to effectively organize and prioritize workload in a multi-task environment. Must have good customer service and relationship building skills. Must have strong verbal and written communication and the ability to effectively communicate with diverse groups of people.