The Westin Resort Guam Hiring for HR Specialist at Tumon, GU Full Time

Position Purpose

Responsible for the preparation of payroll for all employees as well as preparation of all payroll-related reports on a regular basis. Responsible for other office administration, including Compensation and Benefits administration, medical leave administration, and compliance issues and reporting. Coordinates Associate Relations events.

Essential Job Functions

Function

• Process weekly payroll information through computerized payroll company
• Maintain daily time and attendance reports and enter corrections
• Maintain payroll-related employee information including but not limited to name, social security number, address, tax status and benefit deductions
• Process all benefit payments including, but not limited to vacation, sick, holiday and personal days
• Process all new hire and termination paperwork for payroll purposes
• Prepare all new reports necessary for accounting on a timely basis including, but not limited to the daily payroll productivity report, accrual reports
• Sort and distribute checks by department
• Write check requisitions for payments including, but not limited to garnishments, Unions, and credit union. Mail checks with appropriate listings
• Update and maintain payroll computer system
• Update and maintain weekly associate schedules with information provided by departments
• Maintain payroll records in accordance with State, federal and corporate record retention laws and guidelines
• Process venue gratuities for inclusion with checks and W-2 form
• Identify issues/concerns and formulates recommendations for improvement

Administrative

• Process all associate personnel records such as (PAF’s, vacation, sick leave, new hire, termination, and exit clearance) and post them in Ceridian applications.
• Ensure and notify managers on all eligible employees on performance reviews
• Assist in conducting employee orientation & Marriott Programs training
• Administer all evaluation performance tracking for all salaried and hourly associates
• Process all associate health & life insurance claim forms including medical, dental and life insurance & COBRA
• Ensure all eligible employees are enrolled in all benefits programs including, but not limited to medical, dental and life insurance plans
• Inform all eligible staff of any and all changes in benefit and insurance company programs and/or procedures
• Audit monthly Insurance billings
• Assist in preparing workers compensation reports and ensure proper reporting to the Insurance Agency
• Assist in conducting Human Resource Surveys
• Conducting employee reference checks
• Prepare employee verifications, room discount program hot forms
• Data entry of all vacation leave, sick leave, new hires and terminations
• Conducting in/out processing of associates
• Responsible for filing (PAF’s leaves, new hire personnel information, and record keeping)
• Responsible for ensuring the requisition of all office supplies
• Maintain and update Human Resources bulletin board
• Assist all associates with Human Resources needs
• Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving staff and guest complaints
• Conduct all administrative tasks in a timely fashion through conducting employment references on all qualified/screened applicants
• Handle initial filing of worker’s compensation reports and monitor handling of claims through discharge. Prepares summary of outstanding claims which is reviewed by the Compensation and Benefits manager weekly
• Provide translations for various areas including but not limited to; drug testing, employee counseling, benefits explanation, job offers at the direction of the recruiter, etc.
• Perform all clerical duties including but not limited to non-routine faxing/mail distribution, telephone coverage for overflow, reception coverage during absence of receptionist, filing, and employee verifications
• Handle all written employment verification in a timely fashion and in accordance with hotel policy
• Supportive to Hotel wide training programs including but not limited to: OSHA, Safety, Educational and Employee Enhancement programs to assure the continual upgrading of department personnel
• Perform exceptional communication skills throughout all functions of the job i.e. guests, department managers, and fellow employees
• Enforce hotel safety standards
• Perform other duties and handle projects as assigned by Manager
• Coordinate annual open enrollment activities
• Ensure compliance with COBRA regulations
• Prepare job postings and job line announcements as needed to inform internal and external candidates of available positions
• Answer telephones, resolve employee concerns and advise Director or Manager of Human Resources of any EEO or fairness issues, provide clerical support, etc. Customer Service
• Interact in a courteous and professional manner with all guests, staff and community members
• Respond in a courteous, professional and rapid manner in order to resolve all guest and staff difficulties

Other

• Other duties may be assigned as needed
• Attending training sessions set out by the Resort to ensure continued personal development

Supervisory Responsibility:

• Supervise and direct room attendant, in addition, make adjustments as needed to maintain service standards
• Certain operational situations may require supervision and delegation of associates

Required Knowledge and Skills:

• Ability to maintain excellent relations with staff
• Ability to maintain staff and guest confidentiality at all times
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
• Ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions
• Ability to memorize, recollect and quickly retrieve dates, names, times and other data
• Ability to converse calmly with irate guests, superiors and subordinates in sometimes intense emotional situations
• Ability to answer phones quickly, clearly and professionally
• Ability to maintain staff and guest confidentiality at all times
• Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form
• Must be able to apply common sense understanding to follow instructions, to make decisions with minimal supervision and to prioritize tasks in order to maintain service standards
• Must be able to convey positive image of self and hotel
• Must perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces
• Requires good communication skills, both verbal and written
• Thorough knowledge of laws governing records and other payroll information
• Thorough knowledge of wage and hour law
• Thorough knowledge of computerized payroll and time clock systems
• Knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)

Required Education and Experience

• High school or equivalent education required
• Minimum of two years’ experience in preparing (manual or computerized) payroll for a minimum of 100 people

Special Position Requirements

All employees must maintain a neat, clean and well-groomed appearance.

Preferred Education and Experience

• Bachelor’s Degree preferred
• Minimum one year of customer service experience within the hotel/leisure/retail sector preferred
• Minimum of one year experiences bookkeeping experience preferred
• Minimum of one year experience audit or cashiering experience preferred

Other Duties:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Job description is subject to change at any time.

The Westin Resort Guam is an equal opportunity affirmative action employer and selects individuals best matched for the job based upon job-related qualifications regardless of gender, race, color, religion, creed, sex, sexual orientation, age, national origin, pregnancy, ancestry, marital status, veteran status, disability, handicap, citizenship status or any other status or characteristic protected by law.