Thomas Jefferson University Hiring for Associate Director of Admissions (Transfer/Continuing Education Admissions) at Philadelphia, PA Full Time

Job Summary

The Associate Director of Admissions recruits, conducts application management, selects, and yields activity for assigned application pools including undergraduate transfer, adult, continuing education and online populations; all efforts are focused on optimizing applicant and advisor relationships as well as funnel conversion rates in the achievement of stated goals (headcount, quality, revenue, and composition. This is a highly collaborative position that leverages the work of academic partners, administrative partners, and Office of Admissions colleagues to achieve goals. The Associate Director of Admissions will manage his/her own application pool(s) while serving as a secondary advisor to more junior members of the admissions team.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Strategy Development & Implementation: Works with both internal academic partners and colleagues within the Office of Admissions (enrollment partnerships & strategic initiatives, strategic communication & visit experience, enrollment operations & technology, enrollment reporting & analytics, and fellow admissions staff) to develop and implement strategies that will support the growth and conversion of assigned application pools.
• Applicant Outreach: Conducts outreach at the individual applicant and inquiry levels to drive applicants to apply, complete, interview, deposit, and enroll.
• Application Processing: Works within the application platforms (CAS, TJAPP, etc.) to move applicants through the admissions process; this activity includes but is not limited ad-hoc test score processing, application review, interview scheduling, decision processing/communication, transfer credit entry, scholarship processing, pre-matriculation hold management, application trouble-shooting and auditing and quality control assessments.
• Interviewing: Designs, conducts, and/or facilitates interviews (depending on the program) that enhance the selection process and support high yield rates.
• Selection: Works independently and/or with academic partners (depending on the program) to select qualified applicants who will be successful at Thomas Jefferson University.
• Transfer Credit Evaluation: Assess transfer credits of inquiries and applicants, assign equivalencies, create curriculum sheets, and supervise and audit accuracy of credit entry.
• Applicant Communication: Responds to applicants’ emails and calls in a timely, accurate, and professional manner.
• Application Pool Management: Monitors the enrollment funnel for all application pools under your direct management to identify weak spots and develop course correction plans. Additionally, conducts standard application pool management activities including but not limited to meet regularly with academic partners, completes and distributes app pool management reports to stakeholders, manages prior year deferrals, manages future cycle populations (i.e. PACE), manage waitlists and VIP applicants.
• Recruitment (on-and off-campus, virtual): Conducts recruitment activities and delivers presentations on behalf of assigned application pool and the University (i.e. college visits, information sessions, TJU open houses).
• Operations & Technology: Partners with colleagues in enrollment operations & technology to configure the CRM technology platforms to meet assigned application pool management needs.
• Evidence-based Decision-making: Works with Reporting & Analytics colleague(s) to develop and produce KPI reports that will monitor progress toward goals and inform decision-making.
• Staff Management: Serves as a back-up supervisor for admissions staff in the absence of a Sr. Associate Director.
• Performs other duties as assigned

Competencies (Knowledge, Skills, and Abilities Required):

Industry Knowledge

• Enrollment Management Knowledge of the organization’s industry group, trends, directions, major issues, regulatory considerations, and trendsetters, ability to apply this knowledge appropriately to diverse situations.

Decision Making and Critical Thinking

• Understanding of the issues related to the decision-making process, ability to analyze situations fully and accurately, and reach productive decisions.

Written Communications

• Knowledge of written communications issues and ability to produce a variety of business documents that demonstrate command of language, clarity of thought, and orderliness of presentation.

Oral Communications

• Knowledge of oral communications issues and ability to express oneself and communicate with others verbally and appropriately.

Student Admissions

• Knowledge of educational curriculum and student admissions systems, ability to determine and select potential candidates in a specific admissions qualification system.

Academic Counseling

• Knowledge of course arrangement and academic planning, ability to provide counseling to assist students in course selection, study skills and career development plans for academic and personal success.

Effective Presentations

• Knowledge of effective presentation tools and techniques, ability to present information to groups with the appropriate degree of formality.

Minimum Education and Experience Requirements:

Education:

Bachelor’s Degree required, Master’s Degree preferred AND

Experience:

• Transfer credit experience is required
• Minimum of 8 years industry experience
• Minimum of 3 year of supervisory experience
• Experience with CRM, preferably Slate

Please provide a cover letter that includes:

Why you are a good fit for college admissions.

Search using Job Opening ID# 9293927 on www.jefferson.edu