Thompson Hospitality Corporation Hiring for VP of Operations (Matchbox Restaurants) Job at Reston, VA Full Time

Who We Are:

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
• Give back to our communities
• Celebrate diversity
• People
• Do the right thing
• Treat people the way you want to be treated
• Always do your best
• Be accountable for our actions
• Performance
• Serve the highest quality food
• Provide world-class service
• Maintain flexibility to better serve our clients

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Responsibilities:

• Manage a staff to ensure consistent delivery of our product and service within the standards of budget, policies, procedures, and quality to satisfy the requirements of the sales and finance divisions.

• Promote and develop existing programs to enhance new concepts that ensure the highest possible quality service.

• Support the Director of Operations and General Managers. Establish and maintain effective internal controls at all units, ensuring all employees are performing and excelling in their positions and duties.

• Develop accurate and aggressive long and short-range financial objectives for units to maximize sales potential through aggressive marketing and public relations campaigns.

• Partner with the Corporate Chef to design and develop purchasing programs and procedures to increase profitability.

• Lead decisions appropriate to all internal operational procedures, budget and planning areas, priorities of inventory movement, maintenance projects, and personnel; Review, recommend, and standardize prices and budgetary allotments regarding food, beverage, and labor costs.

• Assist in the training including development of foodservice and beverage management staff; occasionally attend and monitor large events.
• Serve as a leader and role model and create working environments where employees feel prepared and driven to provide exceptional experiences for all guests.
• You may be called upon from time to time to perform other duties that may not be included in your job description at management’s discretion.

Qualifications:

• BS in Hospitality Management or other related discipline with an MBA or advance degree preferred.

• Minimum 10 years of progressively responsible operation leadership experience in a multi-unit restaurant company or hospitality business with a minimum of 10 units.

• Must have a keen understanding and knowledge about the restaurant industry and an exceptional aptitude of restaurant operations.

• Experience balanced in strategic planning and execution – a keen ability to operate at a high level with the energy to “roll up the sleeves” and ensure that operation plans are successfully implemented and that expectations are met.

• Advanced financial acumen and business development skills required.

• Able to make informed business decisions; remain result-oriented when tracking the linkage between operations techniques and measurable financial results.

• Preferred personal characteristics include a highly professional, positive attitude, self-motivated, flexible, ethical demeanor, and well-developed interpersonal skills.

• The ability to travel locally as necessary to support current and future growth.