Thundermist’s Mission – To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.
Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine to prevent Covid-19. Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.
General Responsibilities: The Community Health Worker is a member of the Community Health Team (CHT); a multi-disciplinary team comprised of Nurse Care Managers, Community Health Workers, Care Management Outreach Workers and Behavioral Health Clinicians. The CHT supports patients of Thundermist Health Center who are dealing with complex medical and behavioral health and/or substance issues and require a more intensive home and community-based intervention. Community Health Workers play a critical role in the Community Health Team by providing care coordination, peer support, community resources and referrals. Community Health Workers visit patients in their homes and in the communities in which they live while providing culturally sensitive approaches to help patients achieve their health goals. Required Qualifications: 1. High School diploma and a combination of education and skills to effectively carry out responsibilities and assignments; such as previous experience working in a community-based setting. 2. Ability to work independently and effectively in a team environment; collaborate with other CHT staff. 3. Valid driver’s license and reliable transportation with proof of RI minimum requirements of auto insurance (including a 100/300 K Rider) to utilize your automobile for work purposes.
4. Highly organized and strong interpersonal skills. 5. Maintain timely and accurate records and documentation as required. 6. Demonstrated experience working with Electronic Health Records, computers and other technology and Microsoft Office applications.
Primary Contacts:External/ Frequency:
1. Community Mental Health Centers: As Needed
2. Other Community-Based Agencies: As Needed
3. Insurance Companies: As Needed 4. Hospitals: As Needed
Internal/ Frequency:
1. Members of the CHT: Daily 2. Medical Providers: Daily
3. Business Support Staff : Daily
4. Program Staff: Daily
5. Patients, families/caregivers: Daily
Physical Effort/Environment: – Meet with patients in the community; at their home, in the hospital, or other community settings. – Flexibility to travel within Rhode Island to meet the needs of the patient. – May require climbing several flights of stairs. – Ability to work evenings and weekends as required. On call rotation as required. – General office environment; manual dexterity needed for keyboard work, writing and phone calls. – Use of technology for home monitoring, telemedicine and other devices, as needed.
Work Schedule Demands: Full-time. Ability to work evenings and weekends as required. On call rotation as needed. Communication Skills: – Strong communication skills, both oral and written, required. – Ability to relate to patients and build trusting relationships. – Ability to communicate effectively with co-workers, patients, family/care givers, and partner agencies. – English, Spanish and Portuguese written and spoken language preferred, based on practice location (Woonsocket). Confidentiality of Information: A high level of confidentiality. Full access to medical records. Must maintain all policies of confidentiality at all times and use discretion surrounding agency information and management issues. Significant Job Functions: 1. Key member of multi-disciplinary Community Health Team; collaborates with physicians, other care team members (Medical Assistants, Nurses, etc.), hospitals, partner agencies, members of the CHT in the patient’s network of care to improve patient care; Obtain progress notes from outside providers involved in patient care. 2. Meet with patients in the community; at their home, in the hospital, or other community settings. 3. Transport and/or accompany patients to doctor’s appointments, assist with food shopping, picking up prescriptions at the pharmacy, completing forms for benefit applications, and assist with other tasks as needed that support their medical and behavioral health care needs. 4. Build trusting relationship and serve as an advocate and peer mentor with the goal of empowering the patient to become more independent and self-sufficient. 5. Utilize Motivational Interviewing skills and other patient engagement techniques with patients and caregivers. 6. Conduct health assessments. 7. Assist in the development of a patient Care Plan to include actions designed to improve the patient’s health status. Remove the barriers that are preventing them getting from high quality and timely access to PCP and specialist care. 8. Educate patients on appropriate Urgent Visit and ER use. 9. Perform other duties are required.
Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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