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Job Description
We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. If you have some experience in sales or customer service, we’d like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business.Responsibilities
- Be the main point of contact of assigned customers
- Negotiate contracts and handle paperwork (e.g. invoices, orders)
- Follow up regularly after closing a sale to ensure client satisfaction
- Respond promptly to customer queries and complaints to find solutions and defuse tension
- Pass on issues to account managers when needed
- Present new or additional products and services to existing customers
- Send reports on sales activity, accounts status and possible issues
Skills
- Proven experience as an Account Representative or other customer service role
- Experience in customer service is a plus
- Strong communication and negotiation skills
- Excellent organizational and multitasking ability
- Assertiveness and confidence
- Goal-driven with ability to work under pressure
- Good problem-solving skills
Job Type: Full-timePay: $45,000.00 – $63,500.00 per yearBenefits:
- Health insurance
Work Location: One location
