Toll Group Hiring for Domestic Services Administrator Job at Columbus, OH Full Time

About Toll: Global Forwarding

At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletized cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

OVERALL PURPOSE OF THE JOB
Undertake support of transport operations nationally, including vendor/supplier tender and reviews to ensure seamless movement of cargo is delivered to client’s KPI & required expectations in particular delivering maximum profitability whilst complying with all Toll and Federal/State legal requirements.

PRIMARY DUTIES & RESPONSIBILITIES

• Ensure that Toll Global Forwarding is engaged with fit for purpose transport providers to ensure cargo is delivered to required expectations.
• Accurately and clearly capturing information about number & size of shipment movements to analyze expenditure and maximize profitability.
• Provide to management group regular updates of transactions / events & status of cargo movements.
• Monitoring and reconciliation of accounts payable/receivable, in regard to paperwork and processes of effectively managing a positive cash flow.
• Promoting efficiency and safety and maintaining legal compliance matters pertaining to Fleet management.
• Ensure compliance with state & federal requirements.
• Supporting product development for TL/LTL/Expedite/etc to promote to new and existing Toll customers.
• Serving as a liaison between the operational support functions of Toll and trucking vendors to meet internal and customer expectations and KPIS.

SKILLS ESSENTIAL TO THE JOB

Technical

• Able to develop instructions and processes regarding cargo delivery facilitation.
• Understanding of KPI, revenue, gross, and net profit reporting.
• Customer/carrier Management / Negotiation skills
• Methodical, planned and organised with high attention to detail
• Knowledge of domestic trucking requirements, markets and regulations
• Understanding of maximizing revenue and minimizing cost to maximize profitability.
• Understanding of importance of tasks and urgency of each task, and the internal capability to complete the most urgent tasks first as it relates to customer service.

Business

• Ability to prioritize the resources to ensure jobs are processed according to FMCSA/DOT requirements
• Liaising with Vendors/suppliers & DC’s as to daily / weekly / monthly schedules to ensure fit for purpose resource planning.
• Liaising with Transport Company as to cargo availability and customer delivery date / time.
• Results-orientated and resilient
• Sound planning and analytical skills.
• Commercial focus

• Higher Education in a relevant discipline
• 5+ years in asset/non-asset trucking operations and/or customer service experience and extensive transport industry knowledge
• Legally authorized to work in the United States without company sponsorship
• Remote work but must reside in the greater Columbus, OH region to attend periodic team meetings in person.

Additional Information

Be Connected

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in the United States and be prepared to undertake pre-employment checks including a criminal history.