Toll Group Hiring for EXPORT AGENT Job at Grapevine, TX Full Time

About Toll: Global Forwarding

At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 16,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletized cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

PURPOSE

A unique role working across all facets of the business, the Operations Support’s responsibility is to ensure timely and accurate processing of Ocean/Air export shipments, to meet both business and client specific KPI’s and services. To act as the daily interface between TGF and the customer in delivering a seamless and professional service that meets and exceeds the customers’ expectations.

PRIMARY DUTIES & RESPONSIBILITIES

• Emails communications with individuals, foreign and domestic
• Handles day to day operations, for both Ocean/Air Exports
• Tracks and traces export ocean/air cargo from departure to arrival
• Completes data entry, status reports, and monitors shipment status
• Updates KPI/Data Compliance/invoicing, auto-rating requirements
• Maintains Job Management
• Maintains job costing/billing/invoicing
• Coordinates bookings with carriers and service providers.
• Follows up with warehouse for on-hands, shipment processes
• Completes data entry in Toll platform CW1 (Cargowise) – experience recommended
• Creates shipments in the CW1 Platform
• Files AES
• Submits invoicing
• Engages with all Customers to fill their requirements
• Ensures all processing is aligned within the company’s internal KPI’s
• Other duties as assigned by management

Education and Experience

• High School Diploma or GED
• 1 year of experience in global forwarding Export with operations and customer service experience

Additional Information

Be Connected

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in the United States and be prepared to undertake pre-employment checks including a criminal history.