Toll Group Hiring for Import Agent Job at San Francisco, CA Full Time

About Toll: Global Forwarding

At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 16,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletized cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

PURPOSE

The Import Agent handles day to day operations pertaining to Ocean/Air Imports and acts as a liaison with the Customer Service Department.

PRIMARY DUTIES & RESPONSIBILITIES

• Handles day to day operations, for both Ocean/Air Imports
• Updates/KPI/Data Compliance/invoicing, auto-rating requirements.
• Tracks and traces import ocean/air cargo from departure to arrival
• Completes data entry, status reports, monitors shipment status
• Maintains Job Management WIP/ACRL
• Reviews documentation to ensure it is complete and compliant.
• Coordinates cargo movement with Ocean/Air Carriers, and trucking companies
• Receives/Reviews documents, Bills of Lading, MAWB, HAWB
• Communicates daily with vendors, carriers, various service providers
• Completes invoicing and cost confirmations for proper Job Management
• Potentially cross-trains with other departments for experience growth
• Other work as assigned by management

Education and Experience

• High school diploma or GED
• 1-2 years in global forwarding Import with operations and customer service experience.

Additional Information

Be Connected

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in the United States and be prepared to undertake pre-employment checks including a criminal history.