Top Shelf Bistro at Lovell Arena Rockland Hiring for Restaurant Supervisor Job at Rockland, MA Full Time

We are seeking an engaging, friendly, and detail oriented Food & Beverage Supervisor join our team. In this role you will be responsible for coordinating, supervising and directing all property food and beverage operations, while controlling costs and driving guest and associate satisfaction.

GENERAL RESPONSIBILITIES:

• Oversee, coordinate, supervise and direct all property food and beverage operations
• Control food and beverage cost while driving guest satisfaction
• Work closely with teams and General Manager
• Recruit, interview and hire food and beverage staff associates
• Train and support all food and beverage associates and ensure performance in accordance with established standards
• Set departmental targets and objectives, work schedules and budgets
• Ensure sequence of service standards are met
• Strict adherence to all applicable food and beverage standards
• Develop menus with other members of food and beverage team
• Ongoing communication with staff through regular departmental meetings (document agenda and attendance)
• Pre shift meetings daily
• Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
• Audit for efficient operation of bar and cost controls
• Monitor liquor sales and product mix
• Educate and maintain proper controls with bartenders
• Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
• Maintain proper inventory controls and order supplies
• Receive, check and document all food and beverage deliveries
• Perform accurate cash-out procedure at shift end
• Evaluate market trends and ideas for liquor specials and presentation
• Perform other duties as assigned

Requirements:

• Excellent interpersonal and customer service skills
• Reliable with the ability to multi-task and work under pressure
• T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
• Strong Leader of people
• Excellent verbal and written communications skills
• Familiar with common computer software programs, ability to operate POS system
• Must be willing to work 7 day rotational work schedule including nights, weekends and holidays

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant
• Coffee shop

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Rockland, MA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant: 2 years (Preferred)

License/Certification:

• Driver’s License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location