Total Care Services, Inc Hiring for Director of Human Resources at Lanham, MD Full Time

JOB DESCRIPTION

Position: Director of Human Resources

Reports to: Executive Director

Work Schedule: 8:30am-5:00pm (flexible as needed)

Work Environment: Hybrid, 3 days in office, 2 days remote

Status: __X_ Full-Time ___ Part-Time ___ Consultant/Contract

_X__ Exempt ___ Non-exempt

SCOPE OF POSITION

Are you a seasoned human resources management professional with expertise and experience specific to supporting the growth and sustainability of nonprofit organizations? Are you looking for an opportunity that will allow you to engage, inspire, and empower personnel throughout an organization that is dedicated to helping others meet life’s challenges? Total Care Services, Inc. is seeking a Director of Human Resources to lead a newly expanded human resources team and support the organization to support the staffing of expanding programs and professional development of staff throughout the organization. The ideal candidate should be a strong leader capable of designing, implementing and enforcing policies and procedures with the ability to organize, prioritize, plan and direct the department.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBLITIES:

• Develop and administer various Human Resources plans and procedures for all personnel within the organization.
• Implement and annually update compensation program; rewrite job descriptions as necessary; conduct annual salary surveys and develop merit pool (salary budget); analyze compensation; monitor performance evaluation program and revise as necessary.
• Develop, recommend, and implement personnel policies and procedures; update and maintain handbook on policies and procedures; perform benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
• Develop and maintain affirmative action program; files EEO-1 annually; maintains other records, reports, and logs to conform to EEO regulations.
• Conduct recruitment effort for all exempt and nonexempt personnel, students, and temporary employees; employee relations counseling, outplacement counseling, and exit interviewing; writes and places advertisements.
• Establish and maintain department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains the company organization charts and employee directory and continuously updates them as needed.
• Evaluate reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Study legislation, arbitration decisions, and collective bargaining contracts to access industry trends.
• Advise managers on organizational policy matters such as Equal Employment Opportunities and sexual harassment and recommended with legal requirements.
• Administer compensation, benefits and performance management systems, and safety and recreation programs.
• Allocate Human Resources, ensuring appropriate matches between personnel.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Plan, directly supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
• Maintain records and compiles statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
• Plan, organize, direct, control and coordinate the personnel, or labor relations activities of the organization.
• Conduct exit interviews to identify reasons for employee termination.
• Represent organization at personnel-related hearings and investigations.
• Prepare personnel forecast to project employment needs.
• Prepare and follow budgets for personnel operations.
• Develop, administer and evaluate applicant tests.
• Oversee the evaluation, classification and rating of occupations and job positions.
• Develop and/or administers special projects in areas such as pay equity and employee awards.
• Perform other duties as required and assigned.

KNOWLEDGE AND SKILLS:

• Work requires a solid knowledge of human resources management within nonprofit organizations providing human services or social services and an excellent command of the English language to effectively communicate with all levels of personnel and stakeholders within the community.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
• Must demonstrate an ability to think strategically, plan and organize effectively.
• Must be able to maintain an exemplary degree of professionalism in all situations.
• Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
• Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• The ability to execute directives with precision and consistency.

WORKING CONDITIONS AND ENVIRONMENT:

• The work is performed in an office setting.
• The work for the most part is sedentary. On occasions may have to lift up to 10 pounds.

QUALIFICATIONS:

• Minimum of Bachelor’s degree and five (5) years of Human Resources experience, OR
• Master’s degree in Human Resources Management and four (4) years of experience in the HR field, OR
• Nine (9) years experience in the HR field, OR
• Any appropriate combination of education and experience
• Senior Professional in Human Resources (SPHR) certification preferred.

Job Type: Full-time

Pay: Up to $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All employees are required to be up to date with COVID-19 vaccinations as defined by the CDC. Additional measures are taken to reduce spread of COVID-19 including frequent disinfection of work areas, mandatory PPE, and social distancing when possible.

Application Question(s):

• What email address do you prefer that we use to communicate with you regarding this position?
• What phone number do you prefer that we use to communicate with you regarding this position?

Experience:

• Human Resources: 5 years (Required)

License/Certification:

• Senior Professional in Human Resources certification (Preferred)

Work Location: One location