The Senior Director, Customer Success will be responsible for managing and building the Customer Success organization.
As the Senior Director, Customer Success in Transmit Security, you will lead a team who will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted advisor. You will deliver on all services and support related matters with the most responsive and problem solving team. Your main goal is to gain and maintain the satisfaction of our customers through deep understanding of the customers’ issues and environment.
Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other any other characteristics that make our employees unique.
We require all candidates that receive and accept employment offers complete a background check before being hired.