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Essential Responsibilities:
All responsibilities outlined below are applicable within the assigned region(s):
Oversees the daily workflow of the HR department in their region, and provides support and guidance as it relates to recruitment, hiring, onboarding, and employee relations.
Collaborates with the department managers and Director of HR on a consistent basis, to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
Participates in the interview and hiring process of the qualified candidates and potential new hires and for promotions
Ensures that the onboarding process meets the standards of OPWDD and TCC compliance and is being handled in a timely and efficient manner.
Ensures that new staff are prepared and ready to begin their employment with TCC and communicates this information with the relevant departments.
Oversees the process of performance reviews and works with the department managers to ensure completion in a timely manner.
Oversees the process of employee status change requests and employee promotions.
Works with the department managers to assist and prepare for the process of discipline and terminations.
Attends and participates in employee disciplinary meetings, terminations, and investigations.
Ensures that the correct company templates and documents are used for all HR related processes. This includes but is not limited to interviews, references, employee status changes, disciplinary forms etc.
Assists with the implementation of new processes and initiatives to support the organizations human resource compliance and strategy needs.
Assists with the development and implementation of HR related trainings and/or HR presence at relevant trainings for the workforce, Assists with escalated employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
Provides support and guidance to management, and other staff when complex, and sensitive questions and issues arise, such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
Ensures appropriate documentation into the electronic employee files for accurate record keeping.
Assists with the monitoring of compliance with federal, state, and local employment laws and regulations, and recommended best practices, as it relates to HR, within the assigned region. This may include timely auditing of new and existing HR personnel files/records, etc.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
Maintain confidentiality in accordance with established policies, procedures, and the industry standard
Performs other related duties as assigned by CEO or relevant senior leadership
Participate in mandatory meetings as deemed necessary by supervisor
Specific Knowledge, Skills and Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
The ability to remain calm in stressful situations and deal well with conflict
Thorough knowledge of employment-related laws and regulations.
Proficiency with the organizations HRIS systems.
HR related experience in a supervisory capacity, preferred
This job description is not all inclusive and the employee may be asked to assume additional responsibilities as the need arises.
Job Type: Full-time
Experience:
Microsoft Office: 1 year (Required)
Experience with conflict resolution
Experience auditing files
Work Location: Remote, must reside within the following counties of New York: Bronx, Brooklyn, Manhattan, queens, Richmond Dutchess, Putnam, Fulton, Montgomery, Schoharie, Greene, Columbia, Ulster, Nassau, Suffolk, Rockland, Albany, Schenectady, Troy, Saratoga, Washington, Warren, Rensselaer
This position will be overseeing the onboarding specialist for recruitment and hiring, in addition to working with the current workforce to ensure optimal performance of all staff.
This position has a large component of being a position of conflict resolution. The ideal candidate should be an out of the box thinker capable of looking at a difficult situation and finding the silver lining and points of commonality.
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