Log In
Sign Up
employment type full time shift description position purpose work remote position pay range 26 8786 40 3179 supervises and coordinates day to day cash posting team responsible for reconciliatio ctivities and ensuring accurate billing collections and posting processes are followed within the hospital or medical group revenue operations of a ssigned patient business services pbs location motivates staff to achieve the highest levels to meet the organization goals for customer service and financial performance this position reports directly to the manager cash posting essential functions knows understands incorporates and demonstrates the trinity health mission visio nd values in behaviors practices and decisions proes hands on supervision of daily activities and workflows of the cash posting team that receives posts and reconciles all iing cash payments in order to achieve optimal area performance and colleague productivity goals as part of the revenue cycle process for a pbs location supervises and coordinates day to day operations of the cash posting team responsible forplete daily balancing of all iing cash received vs cash posted to customer accounts and to ensure all cash is appropriately applied proes supervisio nd coordination of assigned tasks of cash posting colleagues at a ssigned pbs location ensures colleagues carry out their duties i n effective manner which in turn promotes accurate cash posting and reconciliation monitors corrections regarding discrepancies created outstanding items and exceptions and reviews documentation i ppropriate system s responsible for oversight of the cash posting process in order to appropriately maximize efficiency reviews and tracks data on payment activity makes rmendations for problem and issue resolutions based upon colleague findings reports findings to manager and director cash posting and customer service and other pbs leadership identifies and implements solutions to problems and issues affecting the cash posting process supervises processes related cash posting to ensure such activities are submitted timely tracked trended and reported to key stakeholders prepares service level metrics and explanatory summaries for the manager cash posting director cash posting and customer service and other pbs leadership participates in the redesign of cash posting processes and systems to improve service data integrity and staff productivity quality to achieve departmental goals and process oues identifies and participates in continuous quality improvement initiatives across the cash posting team and other functional areas to streamline processes evaluates potential new colleagues and makes rmendations for hiring assists with theentification of training needs and coordinates with department trainer to develop and conduct training programs including on the job training assists with establishing performance standards for the cash posting colleagues monitors and tracks colleagues against established performance standards and proes immediate feedback to colleagues to achieve performance improvement completes projects on time as assigned by the manager cash posting and director cash posting and customer service develops and conducts meaningful performance appraisals for cash posting colleagues identifies colleague performance issues i e absenteeism tardiness etc and conducts appropriate counseling disciplinary sessions develops and documents improvement planentifying necessary training and development for colleagues in order to achieve superior performance through formal education petency reviews classroom training on the job training and coaching performs other duties as needed and assigned by the manager maintains a working knowledge of applicable federal state and local laws and regulations trinity healths integrity and compliance program and code of conduct as well as other policies and procedures in order to ensure adherence i manner that reflects honest ethical and professional behavior minimum qualifications must possess aprehensive knowledge of revenue cycle functions and systems as normally obtained through a ssociate s degree in business or healthcare administration or a related field and minimum three 3 years of experience within the area of revenue management specifically experience with cash posting or other functions related to revenue cycle activities or an equivalentbination of educatio nd experience experience i plex multi entity healthcare organization or largeplex revenue cycle services preferred exhibits supervisory skills that emphasize teambuilding and strong leadership with the ability to proe clear oversight and coordination to the department while also functioning as an indiual contributor supervisory or team leader experience preferred strong writte nd verbalmunication skills ability tomunicate effectively and work with all levels of colleagues to expedite revenue cycle processes while supporting customer service effective critical thinking and problem solving skills ability to analyze data and prepare related reports and summaries strong organizational skills supervising direct reporting relationships proficiency in microsoft office including outlook word powerpoint and excel must befortable operating i collaborative shared leadership environment must possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of trinity health physical and mental requirements and working conditions this position operates i typical office environment the area is well lit temperature controlled and free from hazards incumbentmunicates frequently in perso nd over the phone with people i ll locations on product support issues manual dexterity is needed to operate a keyboard hearing is needed for extensive telephone and in personmunication the environment in which the incumbent will work requires the ability to concentrate meet deadlines work on several projects at the same time and adapt to interruptions must be able to set and organize own work priorities and adapt to them as they change frequently must be able to work concurrently o variety of tasks projects i n environment that may be stressful with indiuals having diverse personalities and work styles must possess the ability toply with trinity health policies and procedures the above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification they are not to be construed as an exhaustive list of duties so assigned our commitment to diversity and inclusion trinity health is a family of 115 000 colleagues and nearly 26 000 physicians and clinicians across 25 states because we serve diverse populations our colleagues are trained to recognize the cultural beliefs values traditions language preferences and health practices of themunities that we serve and to apply that knowledge to produce positive health oues we also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions our dedication to diversity includes a unified workforce through training and education recruitment retentio nd development mitment and accountability munication munity partnerships and supplier diversity
