We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Responsibilities & Duties performed are as follows:
Manage full lifecycle of training and documentation projects in the area of Information Technology, specifically for Federal IT programs
Analyze system functionality and translate complex features for end users.
Liase between end users and technical teams.
Work closely with all teams including team members and government stakeholders
Create and update project plans, training plans and document project tasks, timeframes, milestones, deliverables and dates of completion
Provide assistance to end users via phone and email
Deliver training, user guides, SOPs and videos. Assist with publication and tracking on government systems.
Schedule and lead regular meetings with technical teams for system operations
Maintain up to date training plans, and operational task tracking lists using various tools as directed
Manage operational tasks in addition to tasks for established projects
Meet with Government management on a regular basis to provide project and task status updates, discuss current issues that could affect delivery timeline or scope of projects or operational tasks by communicating assessed risks
Conduct planning sessions with the business users and technical team for system upgrades and changes
Create standard operating procedures, user guides and other training documentation
Other duties as assigned
Requirements:
Five years of project management experience, preferably with federal government agencies/departments with Information Technology projects
Five years of experience successfully delivering training within the established parameters
Proven team player with three years of experience fostering collaborative work environment, ability to resolve differences of opinion on projects and tasks related topics
Eight years of experience successfully working with multiple cross functional IT and nonIT teams and team members
Three years of experience using Microsoft Office tools and Visio
Personal Requirements:
Have strong multitasking skills with ability to re-prioritize tasks on an ongoing basis
Possess excellent customer management skills with collecting requirements, conducting meetings, providing status and managing expectations
Able to successfully interface with individuals and collect information required for projects/tasks on a timely basis, update tracking documents and provide regular updates and reports to management
Be capable of rapidly adjusting to changing working conditions as they relate to projects and tasks
Have strong verbal and written communication skills
Have the ability to author project related documents from existing templates or by creating new templates
Proficient with advanced features of Microsoft Office productivity tools such as creating document templates in Word, macros and pivot tables in Excel, and compelling visual and presentations in PowerPoint
Working Environment & Conditions
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to manipulate, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The work load may require the incumbent to sit for extended periods of time. The incumbent must be able to read, perform simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move items that weigh up to 25 lbs. Specific vision abilities required for the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.
About our Company:
Offering innovative and cutting-edge IT, Environmental Resource Management and Professional Services solutions, Tuknik Government Services is uniquely positioned in the federal marketplace. An ANC 8(a)-certified program combined with the full corporate support of Koniag Inc.’s Government Services Sector, TGS is backed by a full range of industry partners. Innovative technology, highly qualified professionals and proven processes are the hallmarks of TGS. We pride ourselves on delivering exceptional service to our clients and maintaining a supportive environment for team members and partners.
EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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