Tulane University Hiring for Assistant Director for Residence Life at New Orleans, LA Full Time

Residence Life, Tulane University
Location:  New Orleans, LA

Summary
The Assistant Director for
Residence Life is a professional staff member (live on) primarily responsible for the overall functioning of their area of 1800 – 2300
residents. Responsibilities include supervising professional staff members, being the primary point person for all administrative functions
within the area, as well as working directly with the director and associate directors to ensure safe, clean, developed communities. This
position serves as a catalyst for student engagement in the residence hall communities and role-models daily interactions with students for
other professional staff.

Required Knowledge, Skills, and Abilities:

• Knowledge of student development
  theory and current trends/best practices for positively engaging students within a residential curriculum.
• Ability to supervise
  individuals from different backgrounds towards the goal of an inclusive, supportive educational environment.
• Ability to make sound
  decisions under pressure.
• Ability to manage a complex business operation in a dispersed employee environment utilizing best
  practices, following university standards, and national standards.
• Strong administrative and communication skills.
• Strong interpersonal, public speaking, and written communication skills.
• Ability to manage multiple tasks; and an ability to
  work within a collaborative environment and with diverse populations.
• Ability to maintain effective working relationships and
  apply principles and practices to strategically align tasks and people with organizational goals.
• Strong administrative skills
  with an emphasis on student and young professional staff development.
• Budgetary experience

Required Education
and/or Experience:

• Master’s  degree with at least three years full time residential life experience.
• Strong administrative and communication skills.
• Crisis management and supervision experience with a focus on student
  development.

Preferred Qualifications:

• Masters degree with three to five years full time
  residential life experience.
• Strong administrative and communication skills with an emphasis on student and young professional
  staff development.
•  One year of experience with supervision of full-time professional staff.
• Comprehensive
  understanding of the relationship between facilities, services, and residential life.

ESSENTIAL
FUNCTIONS:

An incumbent assigned this classification will perform some or all of the following universal essential
functions approximately 95 percent of their time:

Function: Administration (20% of job)

Performance Standards:

• Provide leadership in establishing a strategic plan and realizing specific goals
  and objectives for area of responsibility and HRL consistent with the university’s and HRL’s educational mission.
• Create and facilitate closing notices and information distribution for traditional, break and/or apartment housing.  Organize break
  duty coverage for specific area.  Assist with the implementation of early arrivals, summer housing, conference accommodations, and/or
  temporary housing.
• Collaborate with facilities staff and campus services in the oversight and management of community spaces,
  resources, and finishes; including the monitoring of usage and providing recommendations for improvements.
• Monitor desk operations
  within area.  Ensure desks procedures are established that maintain safety and security for resident students. 
• Assist
  with the department’s key/card systems; collaborating with technology, maintenance, and the area’s resident directors.
• Coordinate and collaborate in all opening and closing procedures for area.
• Maintain inventory control of office and activity
  equipment in the residential areas in collaboration with the Resident Directors.
• Follow-up on work orders and collaborate with
  facilities staff to facilitate customer service approach to issues and concerns.
• Implement and maintain an effective
  anti-vandalism program, including the monitoring of public areas, follow up to damage reports and coordinate community billing charges in
  collaboration with the Associate Director for Facilities Services.
• Assist with and evaluate occupancy records to ensure accuracy
  and communicate inconsistencies to the housing operations staff.
• Oversee the planning and implementation of various area-wide
  student engagement efforts; including collaboration with campus partners and implementing the residential curriculum.
• Oversee the
  distribution and timely management of student conduct cases and processes.
• Utilize and update departmental databases and
  electronic resources to facilitate the successful and timely dissemination of information
• Coordinate and implement damage billing
  and key inventory procedures in collaboration with the Associate Director for Facilities.
• Review and track area funding requests,
  monitoring and keeping to approved budgets
• Serve on and assist with departmental and divisional committees as needed
• In
  the event of a vacancy, assistant directors should be prepared to assist in covering the role and responsibility of the vacated
  position.
• Other duties as assigned by supervisor(s).

Function: Supervision (25% of job)

Performance Standards:

• Directly supervise 3 – 5 full-time professional resident directors.
• Coordinate the on-call schedule for the resident directors.
• Serve in an on-call rotation with other university staff as
  primary communicators of issues to appropriate university personnel and coordinating incident response on an as needed basis.
• Serve as a resource to staff in the areas of student engagement, staff development, training, recruitment, and supervision.
• Serve as the area’s contact for residential issues with TUPD, CAPS, Student Conduct, and Student Health Services.  Notify the
  Associate Director of Residence Life of any students of concern in area.
• Assist the resident directors in coordinating all aspects
  of crisis response and intervention in collaboration with the  Office of Student Conduct and Case Management and Victim Support
  Services.
• Assist in the planning and implementation of resident director, resident advisor, and other staff trainings.
• Supervise student engagement efforts within the residential curriculum by the Resident Directors and their areas to assure the
  attainment of department goals and expectations.
• Facilitate effective area meetings and individual conferences with Resident
  Director staff to discuss community events, distribute information, answer questions, and facilitate staff development.
• Attend RA
  staff meetings on an as needed basis.
• Hold one area wide meeting with staff per semester.
• Develop and maintain effective
  working relationships with area staff including custodial, facilities, and resident directors.
• Oversee and direct the Resident
  Director’s budgets and accounts.
• Evaluate the performance of the Resident Directors on a regular basis. Provide
  opportunities for staff to receive feedback about the quality and effectiveness of their work.  Formally evaluate the performance of
  the resident directors in conjunction with University policies and procedures.

Function: Student Development (30% of
job)

Performance Standards:

• Consult with the director, associate director of residence life,
  the office of student conduct, and case management and victim support services on appropriate responses/follow-up to student behavioral
  issues addressed in duty reports, incident reports and other documentation.
• Coordinate and report on wellness checks for students
  who are mentioned in duty reports for health issues and or concerns.
• Mediate conflicts as needed and respond to parent, guardian,
  and other student partner concerns in a timely and positive manner.
• Participate in weekend and holiday duty coverage for the
  campus.
• Serve as judicial hearing officer for higher level and repeat judicial offenses and assign educational or restorative
  sanctioning as appropriate.
• Compile and review all RA evaluations with resident director staff to ensure proper developmental
  performance plans for student staff growth and leadership.
• Manage the roommate agreements and or community agreements and
  follow-up with mediation on an as needed basis.
• May serve in the capacity of a hearing officer for the Student Conduct Office
• Work collaboratively with various Tulane University departments to plan and implement programming and interactions for residential
  students
• Develop and implement engagement tracking instruments to measure student engagement.
• Continuously update and
  re-evaluate the residential curriculum by working with campus constituents to ensure the most collaborative and outcomes driven
  approach.
• Ensure the offering of a variety of student engagement strategies within the residential areas, specifically those
  targeted at issues of diversity and inclusion.
• Work with the directors and associate directors to develop and implement
  assessments regarding special projects, programs, etc.
• Facilitate the implementation of the annual EBI survey.
• Assess
  departmental training, processes, and functions and submit executive summaries to the coordinating teams for review.
• Develop and
  implement learning outcomes based on educational and departmental initiatives and assess learning outcomes.

Function:
Staff Selection & Development (20% of job)

Performance Standards:

• Work collaboratively to
  coordinate and implement recruitment and selection for the Resident Advisor position.
• Lead the planning and implementation of RA
  trainings and in-services.
• Participate in and assist with the recruitment of full-time Resident Directors, desk staff, graduate
  assistants, summer interns, Faculty in Residence, Faculty Mentors, and other HRL affiliated staff.
• Plan and implement fall RD
  Training for new and returning staff
• Coordinate with departmental and university staff to update marketing and other selection
  materials on a regular basis
• Assess and update selection and training processes periodically to ensure outcome-based goals are
  being achieved

Function: Performs other duties as requested or required, whether or not specifically mentioned in
this job description (5% of job)

Performance Standards:  Exhibits a willingness
to assume additional duties. Seeks the guidance of immediate supervisor prior to beginning an unfamiliar assignment.

Total
Essential Percentage Allocation for All Essential Functions 100%

UNIVERSAL PERFORMANCE
STANDARDS:

• Completes all assigned duties by established deadlines and in accordance with
  established or defined protocols, policies, and procedures. 
• Apprises supervisor of issues that might
  impede timely completion of assigned duties and/or departmental projects.
• Exercises sound judgment and
  discretion at all times and maintains cooperative working relationships with both internal and external constituencies and co-workers.
• Exhibits a willingness to perform other duties as requested or required efficiently and timely.
• Complies with all policies and procedures as stipulated in the Tulane Staff Handbook.

Compensation Information
This position is a exempt, salaried position assigned to pay grade 25. Tulane offers a
variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and
what to expect.

How to Apply:
Click “Apply Now” to apply for this job.
 
This position will
close on the date it is filled
 
Please Note: Tulane University has officially adopted a mandatory COVID-19 vaccination
policy, which includes the requirement of a booster when eligible. All employees and visiting faculty must be fully vaccinated with a
COVID-19 vaccination or obtain approval for a medical or religious exemption prior to beginning employment.
 
Tulane
University is an EOE/M/F/Vet/Disabled employer with a strong commitment to diversity and inclusion. Applications by members of all
underrepresented groups are encouraged.