Tulane University Hiring for Resident Director at New Orleans, LA Full Time

Residence Life
Location:  New Orleans, LA

Summary

The Resident Director is a professional staff
member (live on) responsible for the overall functioning of their assigned residential areas. The primary responsibilities include
initiating, implementing, maintaining, and evaluating efforts in the residential area that will result in educational, social, and cultural
growth for the individual student and the entire living community.  A Resident Director (RD) at Tulane University fulfills five primary
areas within the Office of Housing and Residence Life: Staff Supervision, Community Development, Student Development, Departmental
Responsibilities, and Administrative Duties. This position serves as a catalyst for student engagement in the residence hall communities and
role models daily interactions with students for student staff.

Required Knowledge, Skills, and Abilities:

• Ability to demonstrate commitment to personal and departmental development, professionalism, intercultural education, creativity,
  collaboration, and initiative.
• Ability to supervise individuals from different backgrounds towards the goal of an inclusive,
  supportive educational environment.
• Strong administrative and communication skills.
• Ability to make sound decisions
  under pressure.

Required Education and/or Experience:

Bachelor’s degree from an accredited higher
education institution by the date of hire and 4 years directly related residence life work experience.

Preferred
Qualifications:

Master’s degree in College Student Personnel or related field. Residence Life experience as well as previous
student leadership experience. Crisis response and supervision experience with a focus on student development.

Compensation
Information
This position is a exempt, salaried position assigned to pay grade 22. Tulane offers a variety of options to enhance your
health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and
what to expect.

ESSENTIAL FUNCTIONS:

An incumbent assigned this classification will perform some or
all of the following universal essential functions approximately 95 percent of their time:

ESSENTIAL FUNCTIONS OF
THE JOB:

Function: Staff Supervision (20% of job)

Performance Standards:

• Trains and supports Resident Advisors (RAs, summer staff, and in some communities a Graduate Assistant Resident Director (GARD) on an
  on-going basis to facilitate leadership and personal growth and development.
• Supervises student engagement efforts within the
  residential curriculum by the hall staff to ensure the attainment of department goals and expectations.
• Plans and implements staff
  development to aid the hall staff in developing positive team dynamics and a cohesive team
  unit.            
• Supports and supervises RAs and GARDs in their
  administrative assignments ensuring accuracy, timeliness, and completeness.
• Evaluates the performance of hall staff on a
  semesterly basis.
• Provides regular opportunities for staff to receive feedback about the quality and effectiveness of their
  work. 
•  Attends and conducts weekly staff meetings and scheduled one-on-one contact with supervisees.
• Develops
  and maintains staff awareness of campus/community issues through training, programming, individual contacts and role modeling.
• Monitors work performance for accuracy and completeness in accordance with departmental goals and guidelines.
• Assists with
  recruitment and training of student building staff (RAs, GARDs, and summer staff) in coordination and accordance with Assistant Director
  guidelines.
•  Assists with the opening and closing of the residence halls.
• Ensures that information is disseminated
  in a timely manner.
• Attends weekly Residence Life team meetings.
• Collects and reviews reports from RAs (incident
  reports, curriculum, on-call, individual, etc.).
• Maintains staff compliance with Housing & Residence Life and University
  Policies.

Function: Community Development (20% of job)

Performance Standards:

• Develops and implements strategies to address the developmental needs of specific student populations in line with the
  departmental residential curriculum.
• Designs proactive approaches to develop community values and ethical standards such as
  respect, courtesy, and compromise. 
• Serves as the primary advisors for Community Governments in each area; attending and
  facilitating regular group and individual meetings with executive board officers.
• Facilitates an effective and supportive working
  relationship with the area’s Community Government (CG) and the Residence Hall Association (RHA). 
• Serves as a guide to
  the student leaders and provide accurate resource information.
• Offers assistance in the development of leadership skills and
  provides appropriate feedback for students and student staff.
• Regularly attends area and all hall meetings.
• Assists in
  the development and implementation of leadership training programs as assigned. 
• Coordinates and participates in area-wide
  and university-wide events and other events as assigned.
• Supports Residential Learning Communities (RLCs) in residential area and
  assist in the program(s)’ development and support.
• Assists faculty and staff associated with the Residential Learning
  Communities (RLCs) with engagement efforts and community promotion.
• Assists with the coordination and implementation of Faculty in
  Residence and Residential Faculty Mentor efforts and initiatives within the community
• Coordinates initiatives utilizing the
  department’s residential curriculum and residents’ needs assessments. 
• Makes efforts to maintain an awareness of
  the issues of all residents, paying particular attention to the concerns of underrepresented student populations.
• Supports and
  supervises RAs in their community development efforts through identifying resources, guidance, attendance and feedback. 
• Assists, monitors, and encourages RAs to fulfill curriculum requirements according to departmental guidelines.
• Accurately
  tracks community engagement efforts as outlined for the residential area.
• Provides a high level of visibility and availability to
  students, while serving as a role model for students and staff.
• Assesses needs of all student populations and implements
  appropriate programs and initiatives.
• Has a presence in the department, division, and institution through participation in
  university trainings, initiatives, and committees.
• Works with faculty and faculty initiatives to reach RLC and departmental
  outcomes.
• Maintains records of community development and student development activity and submit reports assessing activity in a
  timely manner.

Function: Student Development (20% of job)

Performance Standards:

• Supports and administers all university, and departmental policies, regulations, and conduct standards.
• Develops and
  maintains positive relationships with both residents and area staff that encourage on-going communication, mutual support, and respect.
• Using student development theories, promotes individual and community responsibility and development in accordance with the
  departmental residential curriculum.
• Addresses incidents of inappropriate behavior using an educational and developmental approach
  in informal interactions with students.
• Serves as a hearing officer to effectively resolve cases of student misconduct within an
  educational and developmental framework.
• Working within the limits of professional capabilities, assists students who have
  academic, vocational, and personal concerns. Makes appropriate referrals when necessary.
• Manages situations involving various
  psychological, emotional, medical or other safety related emergencies or incidents in the residential community.
• Participates in
  daily and weekend duty coverage.  Staff will be expected to equally share responsibilities associated with duty coverage when classes
  are not in session and during vacation/holiday periods.
• Responds to Incident Reports and other notifications of student concerns
  and issues in a timely manner.
• Builds community in buildings by maintaining a regular presence.
• Uses Resident Advisors
  reports and one-on-one meetings to identify students who may be at risk.
• Contributes to on-going assessments of the university
  Code of Conduct and Community Living Standards.
• Responds appropriately to incidents occurring after hours in the residence hall
  while on duty and as otherwise needed.
• Holds conduct hearings as directed by the Assistant Director and administers developmental
  sanctions.

Function: Administration (25% of job)

Performance Standards:

• Coordinates and administers the residential curriculum for a residence hall under the supervision of an Assistant Director, including
  both student development and operations components.
• Maintains consistent availability in the residential area and office to best
  serve students.
• Attends and participates in staff development activities as outlined by the department. 
• Attends
  regularly scheduled departmental meetings.
• Conducts assigned responsibilities associated with checking in/out students and other
  administrative processes related to housing residents in the StarRez system.
• Maintains all appropriate hall documentation related
  to facilities management and inventory control (i.e., service requests, walk through reports, room condition reports, and fire alarm log,
  etc.).
• Conducts regular building tours. 
• Investigates reported damages and implements the damage billing process as
  necessary and communicate to appropriate personnel.
• Promotes and develops management procedures and practices that preserve and
  enhance the facilities by conducting equipment and building inventories on a regular basis. 
• Offers recommendations for the
  purchase of furnishings and equipment, the improvement of custodial services, preventative maintenance, vandalism programs and safety
  measures.
•  Assists with the distribution of keys and/or access cards.
• Communicates related policies to both staff
  and residents especially at the beginning and the end of each semester.
• Maintains appropriate conduct paperwork and follow-up with
  students regarding assigned sanctions.    
• In conjunction with the Office of Environmental Health Safety,
  assists in the execution of fire drills and health and safety inspections as scheduled by the department.
• Completes
  end-of-semester reports by designated deadlines.
• Manages community and roommate agreements for specific buildings, floors,
  apartments, and/or rooms. 
• Provides a visible and positive professional presence in the residence halls.
• Attends
  all required meetings and professional development activities.
• Completes assigned projects, reports, and inventories as directed
  by the department in the time allotted.
• Ensures that students have completed roommate agreements by the assigned deadline.
• Returns all phone calls/messages by the next business day.
• Other duties as assigned by supervisor(s).

Function: Departmental Responsibilities (10% of job)

Performance Standards:

• Actively supports and complies with all University policies, departmental regulations and departmental vision and goals.
• Maintains a visible presence in the residence halls as a live-in professional. 
• Engages in positive, professional
  interactions with students after business hours to promote community development.
• Maintains positive relationships with other
  University departments (i.e., Tulane University Police Department, Counseling Center, Student Health Services, etc.).
• Assists in
  the recruitment and selection of Residence Life staff.
• Participates in departmental training sessions as scheduled.
• Actively serves and participates in departmental committees as assigned.
• Supports and assists in the implementation of summer
  projects, including but not limited to summer housing, training, manual reviews, orientation and conference groups.
• Performs other
  duties as assigned by the director, associate directors, and assistant directors.
• Provides in-person assistance and presence
  during semesterly opening and closing weeks as well as the week surrounding the Mardi Gras holiday.
• Assists in fulfilling duties
  of vacant positions within the department.
• Provides a visible and stable presence in the halls through positive interactions with
  all building residents and constituents.
• Maintains relationships with campus partners.
• Participates in departmental
  initiatives through individual and committee contributions.
• Represents the university in a professional manner.

Function:  Performs other duties as requested or required, whether or not specifically mentioned in this job
description. Resident Directors are considered ‘essential personnel’ and may be required to assist during times of
emergency.

Performance Standards:  Exhibits a willingness to assume additional duties. Seeks the guidance of
immediate supervisor prior to beginning an unfamiliar assignment.

(5% of job)

Total Essential
Percentage Allocation for All Essential Functions: 100%

How to
Apply:
 
This position will close on the date it is filled
 
Please Note: Depending on your role and the
department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster
shots.
 
Click “Apply Now” to apply for this job.
 
Tulane University is committed to creating a community and culture
that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with
Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity,
diversity, and inclusion in support of Tulane’s Strategy for Tomorrow.
 
Tulane University is responsible for providing
reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing
this application or during any phase of the interview process, please contact the Office of Human Resources & Institutional Equity by
phone at 504-865-4748 or email [email protected].