Turnkey Automotive Solutions Hiring for Field Service Manager Job at Philadelphia, PA Full Time

What makes this job right for you:

– You want to be a leader.

– You like to be challenged with variety. We work on electrical, plumbing, pnuematics, heating, installing, designing, constructing and more.

– 4 day work week most weeks!

– Travel to different locations in our area. Home most days but not stuck at the same building every single day.

– You like to work independently and with others to solve problems and LEARN.

– Build relationships with customers and co-workers.

– Advancement opportunities as we are growing! Carve out your own niche and make recommendations for improvement.

– Company vehicle and benefits.

Competitive pay with bonuses available based on experience.

Turnkey Automotive Solutions is seeking a Field Service Manager for the Eastern PA and NJ area. You will need to immerse yourself in the industry, apply knowledge and experience from whatever field you come from and learn quickly. You will be the groomed to be the point person for the most challenging calls or at the very least understand how to put the correct tech in positions to succeed. You will be the head of the group mostly from the field leading techs and installers are responsible for equipment maintenance and repair, and installation of automated and self serve car wash equipment, and for keeping related records. Also, he/she recommends changes in systems, programs and equipment to improve reliability, increase capability, and/or reduce customer costs. The Field Service Technician performs the following duties in the field with minimal supervision and coaching. This position offers varying work schedules and a rotating on-call schedule. Local travel is required daily. Technical experience is required. Car wash service experience is preferred!

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible to troubleshoot chemical, mechanical, electro-mechanical, electronic equipment, controllers and supplies.
• Performs diagnostic analysis.
• Assist in the installation of new car wash equipment
• Performs periodic scheduled and corrective maintenance of installed equipment in an assigned territory.
• Repairs and corrects malfunctions as necessary.
• Modifies or updates equipment when required.
• Prepares detailed service and failure records and recommends changes to customer on a regular basis to improve customer revenues and reduce customer total costs
• Maintains tools, test equipment, and materials in a professional manner.
• May work with processes that are unique or peculiar to customer needs.
• Councils clients relating to use, operation, and maintenance of equipment.
• Is involved in the problem solving process regarding customer complaints.
• Good communication skills. Interfaces with customers and appropriate related company personnel to insure effective communications and dissemination of information required in establishing superior customer service.
• Coordinates and keeps abreast of new developments and innovations leading to improved departmental and company performance.
• Requires technical knowledge to perform the job. Develops improved methods for fulfilling responsibilities.
• Accurately perceives information from others. Assures appropriate flow of information, and reports matters clearly, concisely, and accurately.
• MUST be computer and tech savvy. All paperwork is online and communication is done electronically.

QUALIFICATIONS

• MINIMUM 5 years of related experience.
• 2 years of industrial electrical experience. Must understand 12vdc, 24vdc, 24vac, 120vac, 208vac-480vac.
• Lifting requirements 75 lbs.
• Ability to read and understand electrical diagrams
• Ability to disassemble and reassamble mechanical pieces you’ve probably never seen using common sense, exploded views, and minimal hand holding.
• Excellent employee and customer relations skills
• Experience with Car Wash Equipment a plus.
• Neat and clean in appearance and possess an excellent driving record
• Background check is a requirement

Required education:

• High school or equivalent

Required experience:

• Electrical: 3 years
• Mechanical and Technical: 3 years

Required license or certification:

• Driver’s License

Commission, bonus and competitive pay available for the right experienced person.

Job Type: Full-time

Pay: $30.00 – $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4×10
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

COVID-19 considerations:
You will have interactions with our customers and other technicians.

Experience:

• Mechanical knowledge: 3 years (Required)
• Electrical troubleshooting: 3 years (Required)
• service management: 2 years (Preferred)

Work Location: On the road