TWO MEN AND A TRUCK® Hiring for Operations Manager Job at Norwalk, CT Full Time

Apply today to join the TWO MEN AND A TRUCK team and take on the role as Operations Manager in Norwalk, CT. The operations manager is responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales & profits. This is accomplished primarily through:

• Hiring
• Training & motivating employees
• Controlling costs
• Managing daily operations
• Commitment to excellent customer service

WHAT WE OFFER

• Annual salary range of $55,000 – $70,000
• Full time work
• Benefits: Medical, 401K, Paid time off

WHY JOIN TWO MEN A TRUCK

• By joining TWO MEN AND A TRUCK you are part of the largest franchised moving company in the United States with more than 340 locations in the U.S and worldwide.
• As the Operations Manager in Norwalk, you will be working closely with our company’s leadership team having the opportunity to be involved in decisions and making an immediate impact on the growth and performance of your location. You will be part of one of the fastest growing franchise groups within the Two Men and a Truck franchise system.
• You are joining a nation-wide leading moving company that offers endless resources, training and support to help accelerate your skill-sets in operations management, leadership, entrepreneurship and customer-service.
• There are numerous example of managers at Two Men and a Truck who moved up to become regional managers, general manager and owners of their own franchise location!
• This opening offers the stability of joining an essential business and one the most highly demanded industries today.

RESPONSIBILITIES

• Responsible for the direction & day-to-day supervision of all franchise employees
• Reviews financial statements, sales & activity reports & other performance data to measure productivity & goal achievement & determine areas needing cost reduction & program improvement
• Determines staffing requirements, advertises position, conducts interviews & hires & trains new employees or oversees these processes
• Directs employee scheduling & dispatch of movers & drivers
• Responsible for employee development, accountability & corrective action programs
• Ensures compliance with all DOT regulations & FMCSA guidelines
• Performs customer visits as needed
• Responsible for being the “on-call” emergency contact outside of normal business hours

REQUIREMENTS

• Management or other relevant experience is required. Experience in moving, transportation, logistics, supply chain or any service industry with customer service interactions preferred. Managerial experience from retail, manufacturing is also applicable.
• High school diploma or general education degree (GED) required
• Must be willing to work Saturdays
• Clean driving record is required and good driving record, must be willing/ able to drive all company moving vehicles to include moving trucks to support training.
• Excellent oral and written comprehension and communication skills
• Demonstrated ability to lead by example to motivate, develop and direct people
• Demonstrate ability to listen and communicate effectively, be helpful and friendly with co-workers, customers, and management
• Ability to assess the performance of self, employees and franchise to make improvements or take corrective action
• Strong decision making ability
• Must maintain driver status qualifications with DOT certification and good driving record, must be able to drive all company moving vehicles to include moving trucks

Job Type: Full-time

Pay: $55,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Signing bonus

Education:

• Associate (Preferred)

Experience:

• Management: 3 years (Required)
• Moving or Warehouse or Logistics or Manual Labor: 3 years (Required)

License/Certification:

• Driver’s License (Required)

Work Location: One location