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About the Role
As an Operations Manager you’ll be responsible for planning and executing initiatives for the Central Rider Operations Team. Using your proven operational skills you will plan logistics solutions, coordinate with partners, and execute strategic projects. You’re a true hustler who goes above and beyond to get the job done and is quick on their feet to provide real-time solutions!
This role demands excellent partner, process, and project management skills. The right person for this role is able to effectively manage multiple projects, but also complete on-site operations at both venues and events.
In this role, we focus on initiatives such as crafting transportation plans for large events, venues, and other complex pickup locations. We execute operations that require onsite support, vendor coordination, and brand ambassador management. Bottom line, you know how to turn ideas into real-world logistical solutions that move the business forward.
What You’ll Do
- Develop operational plans for key events and venues alongside the Mobility Solutions team to ensure a safe and efficient operation
- Work with business partners (often on-site at their locations) to launch and refine on-the-ground operations
- Support large critical initiatives such as new product launches, venue openings and process management
- Collaborate with other teams at Uber, including city managers and marketing, to provide successful and comprehensive planning
- Build, maintain, and present detailed event reports to share both internally and externally
- Travel up to 50%
Basic Qualifications
- At least 2 years of demonstrated experience
- Proven project management and critical thinking skills
- Experience in event and venue industry
Preferred Qualifications
- Strong organization and stakeholder and time management skills
- The ability to thrive in a productive environment with well-defined goals, but ambiguity on how to get there
- Ability to develop creative and inventive solutions
- A self-starter and team oriented attitude
- A highly organized and meticulous mentality
- Strong communication and writing skills
