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This position is a hybrid role (in office 50% of the time) and you must be located in or willing to relocate to Dallas.
About the Role
As Order Management (OM) and Billing Specialist, you will be a member of the OM & Billing Operations team which is a key function within the Finance Operations team! In your role, you will work closely with the Sales, Sales Operations, Deal Desk and Accounting teams. As OM and Billing Specialist, you enable the company to achieve its revenue, and cash flow targets by managing orders through the order-to-cash cycle – from order review & management, validate deal compliance, insure accurate invoice generation and T&Cs accuracy!
What You’ll Do
- Process incoming orders accurately and efficiently, ensuring completeness and compliance with company policies and procedures.
- Collaborate with sales, sales reps, and deal desk to confirm order details & resolve discrepancies.
- Maintain accurate records of orders, invoices, and billing information
- Generate and issue invoices to customers promptly, verifying pricing, discounts, and T&C to ensure accuracy.
- Address customer inquiries or concerns related to billing, payments, or order status in a timely and professional manner.
- Assist in developing and implementing process improvements to streamline order management and billing procedures.
- Provide support during audits and collaborate with the finance team to ensure compliance with regulatory requirements and internal controls.
Basic Qualifications
- 6+ Years of Professional Experience
- BA/BS or equivalent experience in Accounting, Finance, or Engineering
Preferred Qualifications
- 6+ Years of professional experience in Order Management, Billing, or a similar role within OTC operations
- Strong analytical, trouble-shooting, and problem-solving ability required
- Experience in collaborating cross-functionally, specifically in interfacing partnerships with Sales Operations or related departments to drive synchronized and efficient workflows.
- Good experience in managing external service providers, including Business Process Outsourced (BPO)
- Strong attention to detail – for both financial and technical information.
- Experience working in a high-growth, high-volume organization
- Continually analyze current methods and procedures to identify, recommend, and implement improvements.
- Familiarity with ERP and OTC software solutions such as Oracle, Salesforce etc.
- Proficient in Microsoft Office Suite, with advanced expertise in Excel
- Strong understanding of internal controls, including Sarbanes Oxley compliance
- Certification in relevant areas (e.g., Six Sigma, Project Management) is a plus.
For Dallas, TX-based roles: The base salary range for this role is USD$88,500 per year – USD$98,750 per year.
You will be eligible to participate in Uber’s bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
