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Job Description
Job Description
The Human Resources Intern will work with the Human Resources team in assisting with a variety of projects and initiatives focused on enhancing the end-to-end employee life cycle experience, including talent acquisition, onboarding/orientation, benefits and wellness, employee engagement and events, HR compliance, HR analytics, and project management.
This internship goes from June 6, 2023- August 18, 2023. Are you available to commit to 20-29 hours a week, Monday through Friday, for the duration of this internship?
About UFCU
As Austin’s largest locally-owned financial institution, University Federal Credit Union is a financial institution owned by, dedicated to, and always working for our Members. Our mission at UFCU is simple: to provide for the well-being of our Members. We’re proud to focus on people – not profits. We deliver fair and honest products and outstanding service, and we work collaboratively within our organization as well as our community to help Members achieve their personal and financial goals.
The UFCU Internship program focuses on our two strategic areas of education and employment by providing a quality and cohesive internship program that will decrease the time between graduation and gainful employment. Joining the UFCU Internship program allows you to gain hands on experience, while making a great impact on our organization. We offer an environment where people care about each other – like family. If you want to love what you do, make an impact in your community, and have the power to help people change their lives – then we’re glad you’re here.
Essential Functions
Benefits and Wellness
Assist with the planning of employee health and wellness benefits, including student loan repayment program and mental health first aid training
HR Data Analytics
Assist with the analysis of trends and metrics
Make recommendations and prepare reports based on analysis
Compliance
Assist with the digitization of employee records
Assist with the documentation of HR processes
Talent Acquisition
Assist with job postings, screening resumes, and coordinating interviews, as needed
Assist with onboarding new employees and new employee orientation, as needed
Employee Engagement and Internal Communication
Assist with the planning of employee events
Assist with the planning and maintenance of Intranet content, as needed
Project Management
Track progress, priorities, and deadlines of various HR projects
Prepare Microsoft Word, Excel and PowerPoint documents
Prepare meeting documentation and minutes
HR Process Enhancements
Identify, implement or lead enhancements to HR processes
Promote diversity and inclusion through HR processes and initiatives to ensure inclusivity of backgrounds and perspectives
Compliance
Performs other duties as assigned
Adhere to all company policies, procedures and business ethics codes
Complete required regulatory training as assigned
Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulation
Knowledge/Skills/Abilities
Has the self-direction to ensure that problems are resolved quickly and efficiently
Strong organizational skills and attention to detail
Advanced professional verbal, written, interpersonal, and active listening communication skills
Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message
Actively identify new areas for learning
Regularly create and take advantage of learning opportunities
Use newly gained knowledge and skills on the job and learning through application
Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior
Leverage insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results
Ability to work in a collaborative, team-oriented environment
Develop and leverage relationships within and across work groups to achieve results
Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture)
Adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful
Set high standards of performance for self and others
Assume responsibility and accountability for successfully completing assignments or tasks
Self-impose standards of excellence rather than having standards imposed
Take prompt action to accomplish work goals
Take action to achieve results beyond what is required
Be proactive
Competencies
Initiative
Communication
Continuous Learner
Emotional Intelligence
Build Partnerships
Adaptability
Focus on Results
Experience
Minimum Qualification
Currently enrolled as a full-time student with an accredited college or university
Minimum of 30 completed academic hours
Project management experience
Data analytics experience (including school and professional assignments)
Customer service experience
Proficiency in Microsoft Word, Excel, and PowerPoint
Reliable transportation and valid driver’s license. Job may require travel to various locations throughout the Austin metro area.
Must be bondable
Preferred Qualification
Bachelor’s degree, with a focus on Human Resources or nonprofit management
Graduate student
Bilingual Spanish / English
SHRM Student Member
Experience working in a professional office environment
Experience working with databases
Things You Need to Know Before You Apply
Physical Demands
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
Specific vision abilities required include close vision, distance vision, peripheral vision and ability to adjust focus.
Frequently required to stand and walk.
Extensive use of the telephone requiring the ability to effectively and accurately explain complex information.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may involve periodic stressful conditions.
May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
Public contact position, requiring appropriate professional appearance.
Frequent computer use at a workstation up to two hours at a time.
The noise level in the work environment is usually loud.
