UL Solutions Hiring For IT Operations Intern at Evanston, IL Full Time

At UL, we know why we come to work.

ULRI-ULSE is looking for a highly motivated and proactive individual to join our dynamic IT team as an IT Operations Intern. As an intern, you will gain hands-on experience and contribute to the operational success of our IT systems and infrastructure. This role is based in our headquarters in Evanston office and is a great opportunity for someone interested in pursuing a career in IT operations.

Underwriters Laboratories

At UL Research Institutes and UL Standards & Engagement (UL), we wake up every day with a common purpose: to make the world a safer, more secure, and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion, and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

As the IT Operations Intern you will play a key role in the rapid growth of UL as you:

• Assist the IT operations team in monitoring and maintaining the company’s network, servers, and other infrastructure components.
• Work with the IT operations team during day-to-day end user support.
• Help troubleshoot and resolve technical issues reported by end-users, escalating complex problems to senior team members when necessary.
• Perform routine maintenance tasks, such as software updates, hardware upgrades, and system backups.
• Participate in the creation and maintenance of documentation, including system configurations, user guides, and standard operating procedures.
• Assist in managing user accounts, permissions, and access levels for various IT systems and applications.
• Collaborate with cross-functional teams to identify areas for process improvement and propose innovative solutions to enhance operational efficiency.
• Willingness to stay up-to-date with emerging technologies, industry trends, and best practices in IT operations.

What makes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

• Basic knowledge of networking principles, computer hardware, and operating systems (Windows, macOS, Linux).
• Familiarity and willingness to learn more about IT service management concepts, such as incident management, problem management, and change management.
• Strong problem-solving and analytical skills, with the ability to quickly learn new tools and technologies.
• Strong communication and interpersonal skills, with the ability to effectively communicate with team members and end-users.
• Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
• Excellent organizational and time management skills.
• Proficient in Office 365 and able to learn new software applications

Experience and Education Requirements

• Currently enrolled in a bachelor’s or master’s program in computer science, Information Technology, or a related field.
• Strong technical aptitude and a genuine passion for technology

What you’ll experience working at UL:

• Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Research Institutes and UL Standards & Engagementare eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans. a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

About UL Research Institutes and UL Standards & Engagement

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.

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UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you’d like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

Please review the following additional documents:

UL EEO Policy

Pay Transparency Statement

E-Verify Poster (English)

Right to Work Poster (English)

Applicant Data Privacy and Confidentiality Policy

California Applicant Collection and Privacy Policy

UL is committed to hiring and retaining a qualified diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class U.S. Citizenship is required for most positions.