Human Resources
The Human Resources team helps attract and recruit diverse talent, and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.
Job overview and responsibilities
The Manager Employee Relations position is primarily responsible for conducting thorough, prompt and objective investigations into allegations of misconduct and other human resources related investigations and/or policy violations. The individual is to be a neutral fact finder that ensures the allegations are investigated efficiently and addressed in compliance with established policies and procedures. The Manager Employee Relations also serves as a consultant and advisor to senior leadership, business partners as well as other employees within their respective location.
Investigates all Human Resources assigned or directly reported complaints
Responsible for researching the reported allegation, developing an investigation plan, conducting effective interviews and data collection, completing a written report and communicating an appropriate summary to relevant parties
Works closely with leaders within the Human Resources, Labor Relations, Legal, Corporate Security, Ethics & Compliance, and other departments across United’s organization.
Compiles all investigation data in a timley fashion within the appropriate case management database
Analyzes employee relations trends with business leaders and HR teams
Required
Investigates all Human Resources assigned or directly reported complaints
Responsible for researching the reported allegations, developing an investigation plan, conducting effective interviews and data collection, completing a written report, and communicating an appropriate summary to relevant parties
Works closely with leaders within the Human Resources, Labor Relations, Legal, Corporate Security, Ethics & Compliance, and other departments across United’s organization.
Compiles all investigation data in a timely fashion within the appropriate case management database
Analyzes employee relations trends with business leaders and HR teams
Bachelors degree in HR, Business Administration, Criminal Justice or other related fields or equivalent work experience
7 or more years Employee Relations, Human Resources, Labor Relations, corporate law or investigative experience
Knowledge of principles and practices of human resources management and labor relations in the United Airlines environment
Extensive knowledge of Microsoft Word, Excel and PowerPoint and ability to learn and use Convercent, PeopleSoft, Taleo and Cornerstone software
Comprehensive knowledge of applicable state and federal employment and labor laws and the compliance requirements of those laws
Strong knowledge of federal and state employment laws
Strong analytical, fact-finding and evidence gathering skills
Excellent verbal, written and interpersonal communication skills.
Able to effectively communicate with senior leadership/executive levels within United
Commitment to maintaining confidentiality of sensitive, employment-related information
Strong time management and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases, effectively planning, organizing, and prioritizing cases
Demonstrate autonomy in decision-making and recommendations when working with business partners, internal and external to United
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
The salary for this position is $95k to $105k, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule. At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.
Bonus eligible: Yes
Preferred
Masters degree
10 or more years Employee Relations, Human Resources, Labor Relations, corporate law or investigative experience
PHR or SPHR
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
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