The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services on a daily basis and have the ability and desire to interact in a team environment and be willing to contribute to the team efforts.
RESPONSIBILITIES:
Qualifications
High school diploma or equivalent;
Successful completion of the Bank’s in-house Sales Associate Training Program.
Previous customer service contact experience is highly desired.
Ability to demonstrate a sales oriented professional demeanor
Excellent communication skills
Experience in handling money preferred
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is a plus
Detailed oriented;
Strong interpersonal skills;
Professionalism and confidentiality is essential
Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
Flexibility on work schedule as business needs arise
KEY COMPETENCIES:
Interpersonal Skills
Dependability (Attendance & Punctuality)
Task Management
ESSENTIAL FUNCTIONS:
Sitting and standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via airplane, automobile, bus and/or train
Company Profile
At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
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