Function of Position: This position is responsible for the direct supervision and daily oversight of the Operations department.
Duties and Responsibilities:
· Ability to supervise, train, mentor, and coach employees as well as interview and screen potential applicants
· Responsible to be the Management Team representative for the department
· Identify and delegate daily workload to employees based on level of expertise
· Review and audit tasks as it relates to specific employee performance metrics
· Responsible to handle escalated issues
· Ability to work on multiple projects simultaneously while adhering to budget and timeline constraints
· Responsible to monitor internal systems to ensure tasks are efficiently managed and documented in a timely fashion for future access
· Ability to work as a liaison with other departments professionally to ensure customer satisfaction
· Responsible to conduct departmental meetings
· Prepare and present at company meetings on behalf of the department
· Ability to provide departmental support as it relates to the employee’s functions
· All other duties as assigned
Education and Experience:
Bachelor’s degree and at least four years of supervisory experience in a fast paced department, or equivalent experience. Must possess exceptional oral and written communication skills. Must be detail oriented and proficient in Micro-Soft applications.
Job Type: Full-time
Benefits:
Schedule:
Work Location: One location
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