Department: INFORMATION TECHNOLOGY SVCS | Hiring Salary Range $69,156.80 – $70,538.40 /Year |
Worksite: Hybrid Remote | Appointment Type: Career |
Appointment Percent: 100% | Union: TX Contract |
Total Openings: 1 | Work Schedule: Days, 8 hrs/day, Mon-Fri |
UCSD Layoff from Career Appointment: Apply by 3/21/22 for consideration with preference for rehire. All layoff applicants
should contact their Employment Advisor.
Special Selection Applicants: Apply by 3/30/22. Eligible Special Selection
clients should contact their Disability Counselor for assistance.
UC San Diego Policy will not allow this position to
receive J-1 and H-1B work visa sponsorship.
This position will be eligible for a hybrid flexible work
arrangement, to include a possible non-standard schedule, and/or the ability to work off-site part of the time.
DESCRIPTION
UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is
the largest employer based in San Diego.
Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise
information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information
Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego’s mission to
transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the
UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT
Services is customer-focused and committed to collaboration, continuous improvement, and accountability.
Equity, Diversity,
and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us
to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously
working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only
because it is what’s right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego’s
Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.
Do you like
being the connection between the customer and technology? Do you have experience with end user support, and also understand basic
development frameworks? Do you find yourself interested in the details and are constantly looking to identify and solve complex problems in
the workplace? If so, this position may be a good fit for you!
As part of the EdTech Support and Instructional User Services
teams, this role provides a variety of technical instructional computing services to faculty and students. The incumbent will utilize their
expertise with learning management systems and e-learning tools to find the right technology solution for faculty needs. In addition, this
person will advise prospective users concerning instructional support services available within and beyond ITS.
We are looking
for someone who can apply their skills as a seasoned, experienced business & technical support professional with a full understanding of
industry practices and unit and department policies and procedures, computing policies and business needs to provide technical solutions to
a wide range of issues. Someone who demonstrates effective judgment in selecting methods and techniques for obtaining solutions, and
evaluates and tests new technologies including performing simple to moderate cost / benefit analyses.
Responsibilities:
QUALIFICATIONS
Preferred Qualifications:
SPECIAL CONDITIONS
Our employees enjoy competitive compensation
packages and educational opportunities in a diverse, stimulating workforce. Click here for Details
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