University of California, San Diego Hiring for 118656 – Housing Billing and AR Collection Analyst at La Jolla, CA Full Time

UCSD
Layoff from Career Appointment: Apply by 09/12/2022 for consideration with preference for rehire. All layoff applicants should contact
their Employment Advisor.

Special Selection Applicants: Apply by 09/21/2022. Eligible Special Selection clients should
contact their Disability Counselor for assistance.

UC San Diego career employees will have priority consideration for this
position. Recruiters will begin to refer qualified internal applicants after the first 7 days of the job posting. Qualified external
applicants may be referred to the hiring department, if a qualified pool of internal candidates is not identified and upon the request of
the hiring manager.

DESCRIPTION

The Billing and Account Receivable Collection Analyst uses
professional financial services concepts. Applies organization policies and procedures to resolve a variety of moderately complicated
issues. Works on financial services problems of moderate scope where analysis of situations or data requires a review of various factors.

Reporting to the Administrative Services Officer, the Analyst is accountable for the housing program administration, including
contract documents, billing assessment, payment collection, and account balance audit. Assist with special housing programs as needed. Also
responsible for managing housing accounts receivables, delinquencies, collections, and write-offs. Researches, prepares, and provides
reports to reflect current delinquency status, ensure billing accuracy, and trend analysis. Responsible for investigations, analyses, and
follow-up actions required to monitor billing and receivables. Is the expert and resource with regard to Federal, State, and University
regulations. Oversees all delinquency and collection efforts of the collections team (including but not limited to following up on
collections notices, assisting with 3 Day notices, and monitoring accounts with Housing Holds). Manages the collection and reconciliation of
all payments (including E-Check, Western Union, and Paper Checks.

Housing Dining Hospitality (HDH) is a self-funded, large and
complex campus department consisting of 8 divisions, with over 900 career employees, 1000 to 1200 student employees, and an annual operating
budget exceeding $250 million. HDH provides housing beds for approximately 18,000 undergraduates, graduate students, faculty, staff, and
their families in over 400 buildings covering over 8 million sq. ft. HDH is implementing an aggressive building plan which will add 10,000
new beds in the next ten years and will nearly double the square footage by 2032.

HDH houses 42% of UCSD’s enrolled students with
a goal of housing 65% by 2032. HDH provides maintenance and repair, contract meals/meal plan management, retail food service, conference
services, and catering services to residents, students, faculty, staff, and campus visitors.

QUALIFICATIONS

• Demonstrated experience in customer service, delinquency collection processes, and strategies.
• Working knowledge of
  financial processes, policies, and procedures. Ability to analyze research and resolve moderately complex accounts and financial issues,
  recognize the potential impact, identify creative alternative solutions, and make recommendations.
• Strong knowledge of financial
  data management and reporting systems. Familiarity with both manual and computerized accounting systems. Advanced mathematical and
  computation abilities to complete calculations as necessary to prepare a variety of reports with a high degree of accuracy, statistical
  analysis, modeling and projections, samplings, and forecasting.
• Intermediate knowledge and understanding of internal control
  practices and their impact on protecting University resources.
• Proven knowledge of accounting principles, business math, and
  bookkeeping for budget planning and analysis and reconciling discrepancies. Ability to analyze, research, and resolve complex accounts and
  interpret and ensure compliance with State and Federal Accounts Receivable regulatory requirements. Knowledge of federal/state regulations
  governing the administration of accounts receivable and AR Management processes.
• Strong interpersonal, analytical, service
  orientation, active listening, critical thinking, attention to detail, multi-task in a high-volume environment, organizational skills,
  effective verbal and written communication skills, sound judgment, and decision-making.
• Ability to act independently to review and
  assess operations and use professional judgment in defining solutions to complex problems. Ability to perform and prioritize duties
  independently and accurately, meeting established deadlines and working effectively in an environment of frequent interruptions.
• Ability to function effectively as a member of a team. Ability to collaborate, interact and communicate effectively with a diverse
  population, including the business community, parents, staff, and students, taking account of differences in social, cultural, professional,
  and educational backgrounds. Ability to communicate ideas, thoughts, and meaning and to articulate one’s position clearly, in a cheerful,
  friendly, and non-intimidating manner.
• Skills to provide coaching and mentoring to support staff.
• Proficiency in the use
  of spreadsheet and database software.

SPECIAL CONDITIONS

• Job offer is contingent on a clear
  Background Check.
• Occasional overtime, evenings, and weekends may be required.
• Must have a current California Driver’s
  License, maintain a good driving record and participate in the DMV pull program.
• Mandated Reporter: This position has been
  identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of
  physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter
  to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse
  and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department
  without delay.